Brand: SIEMENS
Category: Control Unit
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand: SIEMENS
Category: Control Unit
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 7:21 p.m.
Manual Publish Date: 2010-12-01
The manual includes legal information regarding disclaimer of liability and compliance with directives.
| Problem | Possible cause | To correct or avoid error |
|---|---|---|
| The device is not operational | No power supply | Check the power supply, and the power cord / connector |
| Device operation is non-compliant with specified environment conditions |
|
|
| The external monitor remains dark. | The monitor is switched off. | Switch on the monitor. |
| The monitor is in "power save" mode. | Press any key on the keyboard. | |
| Luminance control is set to dark state | Increase brightness by means of luminance control. For detailed information, refer to the monitor operating instructions. | |
| Power cord or monitor cable not connected. |
|
|
| The mouse pointer does not appear on the screen. | The mouse driver is not loaded. | Check whether the mouse driver is properly installed and present when you start the application program. Detailed information about the mouse driver is available in the corresponding documentation. |
| Mouse not connected. | Check whether the mouse cord is properly connected to the system unit. If you use an adapter or extension on the mouse cable, also check the connectors. Contact Technical Support if the mouse pointer still does not appear on the screen after you carried out these checks. | |
| Incorrect time and/or date on the PC. | Although the BIOS setting is OK, the time and data are still incorrect. | The backup battery is low. |
| Contact Technical Support. | ||
| 1. Press <F2> within the boot sequence to open BIOS Setup. | ||
| 2. Adjust the time and date in BIOS Setup. | ||
| USB device not responding. | The USB ports are disabled in BIOS. | Use a different USB port or enable the port. |
| USB 2.0 device connected and USB 2.0 is disabled. | Enable USB 2.0. | |
| The operating system does not support the USB ports. | Enable USB Legacy Support for the mouse and keyboard. For other devices you need the USB drivers for your operating system. | |
| DVD/CD: The front loader does not open. | The device is switched off or the open/close button is disabled by a software application. | Emergency removal of the data medium: 1. Switch off the device 2. Insert a pointed object, a pin for example, or an opened paper clip into the emergency extraction opening of the drive. Apply slight pressure to the contact until the front loader opens. 3. Pull the loader further out. |
| The RAID software reports the following errors: | RAID is not activated | In this case, the messages have no negative influence on the device function and can be ignored. Acknowledge the messages. Re-install the software from the supplied Documentation and Drivers DVD. |
| • The RAID plug-in failed to load, because the drive is not installed. | RAID is activated | |
| • The Serial ATA plug-in failed to load, because the driver is not installed correctly. | ||
| • The Intel® Matrix Storage Console was unable to load a page for the following reason: – A plug-in did not provide a page for the selected device – A plug-in failed to load | ||
| After changing the hard disk, the system does not boot from the RAID array | RAID array does not have highest boot priority | Set the RAID array to be first in the boot priority order |
| After changing the hard disk, "unused" is indicated for the relevant SATA port | The system was booted without a functioning hard disk (the exchangeable rack was possibly not switched on) | Reboot the system with a functioning hard disk |
| Computer does not boot or "Boot device not found" is displayed | The boot device is not first in the boot priority in the BIOS setup or is excluded as a boot device | Change the boot priority of the boot device in the Boot menu of the BIOS setup or include boot device in the boot priority |