Manual for SR23EI28ME

Manual for SR23EI28ME

Brand: SIEMENS

Category: Dishwasher

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 9:23 p.m.

Warranty Information

Compensation is offered for water damage caused by a defective Aqua-Stop system, provided the appliance is correctly installed and used.

Appliance Overview

  • Familiarize yourself with the appliance parts (e.g., detergent dispenser, baskets, spray arms).
  • Understand the control panel functions (ON/OFF, program buttons, display, start button, setup).

Basic Operation

  • Switch the appliance on and off.
  • Select and set a programme.
  • Activate additional functions as needed.
  • Start the programme.
  • Interrupt or terminate programmes.

Settings

  • Adjust basic settings like water softening system, rinse aid amount, and timer programming.
  • Utilize features like autoOpen Dry and Home Connect.

Maintenance & Troubleshooting

  • Learn about cleaning the tub, spray arms, and filter system.
  • Troubleshoot common issues like water marks, coatings, noise, and appliance malfunctions.

Troubleshooting and error codes

Fault Cause Troubleshooting
Water marks on plastic parts. Due to laws of physics droplet formation on plastic surfaces is unavoidable. After drying water marks are visible.
  • Select a more intensive programme. → "Programmes", Page 17
  • Position tableware at an angle. → "Arrange tableware", Page 30
  • Use rinse aid. → "Rinse aid", Page 26
  • Set the water softening system higher.
Wipeable or water-soluble coatings are present inside the appliance or on the door. Detergent substances are deposited there. These coatings cannot generally be removed with chemicals.
  • Change your "detergent" → Page 27.
  • Clean the appliance mechanically.
White coating is deposited in the appliance interior. Special salt dispenser is not screwed tight.
  1. Set the water softening system correctly. In most cases you will need to increase the setting.
  2. Change your detergent if required.
Stubborn white coatings are present on tableware, inside the appliance or the door. Detergent substances are deposited there. These coatings cannot generally be removed with chemicals. The hardness range is set incorrectly or the water hardness is greater than 62 °E (8,9 mmol/l). 3in1/organic/eco detergent is not effective enough. Too little detergent is being used. Washing programme selected too weak.
  • Screw the special salt dispenser tight.
  • Change your "detergent" → Page 27.
  • Clean the appliance mechanically.
  • Set the Water softening system to the water hardness or add special salt.
  • Set the Water softening system to the water hardness and use separate detergents (proprietary detergent, special salt, rinse aid).
  • Increase the amount of detergent used or change "Detergent " → Page 27.
  • Select a more intensive washing programme. → "Programmes", Page 17
Tea residue or lipstick marks on tableware. Washing temperature is too low.
  • Select a programme with a higher washing temperature. → "Programmes", Page 17
Tea residue or lipstick marks on tableware. Too little detergent is being used or is unsuitable. Tableware has been pre-cleaned too intensely. The sensors chose a weaker programme. Stubborn soiling cannot be entirely removed.
  • Use a suitable "Detergent → Page 27 and follow the manufacturer's instructions for the amount to be used.
  • Only remove large remnants of food and do not prerinse tableware.
Coloured coatings (blue, yellow, brown) that are difficult or impossible to remove are present inside the appliance or on stainless steel tableware. The formation of films is due to substances contained in vegetables (cabbage, celery, potatoes, noodles, etc.) or tap water (manganese).
  • Clean the appliance. You can remove deposits with "Mechanical cleaning" → Page 38 or a machine cleaning product. It may not always be possible to completely remove deposits but they are harmless to health.
Coloured coatings (blue, yellow, brown) that are difficult or impossible to remove are present inside the appliance or on stainless steel tableware. The formation of films is due to metal components on silver or aluminium tableware.
  • Clean the appliance. You can remove deposits with "Mechanical cleaning" → Page 38 or a machine cleaning product. It may not always be possible to completely remove deposits but they are harmless to health.
Coloured deposits (yellow, orange, brown) that are easy to remove are present inside the appliance (mainly at the bottom). The formation of films is due to ingredients of food remnants and tap water (limescale) "soaplike".
  1. Check the setting of the water softening system.
  2. Add special salt. → "Adding special salt", Page 24
  3. If you are using combined detergents (tabs), activate the water softening system. Follow the information about detergents. → "Information on detergents", Page 28
Plastic parts inside the appliance are discoloured. Plastic parts inside the appliance may become discoloured during the life of the dishwasher.
  • Discolouration can come about and will not impair functioning of the appliance.
Plastic parts are discoloured. Washing temperature is too low.
  • Select a programme with a higher washing temperature. → "Programmes", Page 17
Plastic parts are discoloured. Tableware has been pre-cleaned too intensely. The sensors chose a weaker programme. Stubborn soiling cannot be entirely removed.
  • Only remove large remnants of food and do not prerinse tableware.
Removable streaks are present on glasses, glassware with a metallic appearance and cutlery. Amount of rinse aid to be dispensed is set too high. No rinse aid has been added.
  • Set the rinse aid system to a lower setting. → "Adding rinse aid", Page 26
Removable streaks are present on glasses, glassware with a metallic appearance and cutlery. Detergent residue is present in the final rinse. Lid of the detergent dispenser is blocked by tableware items and will not open fully.
  1. Arrange tableware in the top basket so the tab collecting tray is not obstructed by tableware. → "Arrange tableware", Page 30 Items of tableware are blocking the dispenser lid.
  2. Do not place tableware or fragrance dispensers in the tablet collecting tray.
Removable streaks are present on glasses, glassware with a metallic appearance and cutlery. Tableware has been pre-cleaned too intensely. The sensors chose a weaker programme. Stubborn soiling cannot be entirely removed.
  • Only remove large remnants of food and do not prerinse tableware.
Irreversible clouding of glassware. Glasses are not dishwasher-proof, only suitable for dishwashers.
  • Use dishwasher-proof glasses. Glasses are usually only suitable for use in a dishwasher, i.e. long-term wear or long-term changes must be expected.
  • Avoid a lengthy steam phase (standing time after wash cycle ends).
  • Use a programme with a lower temperature. → "Programmes", Page 17
  • Set the softening system to the water hardness.
  • Use detergent with a glass protection component.
Rust spots on cutlery. Cutlery is not sufficiently rust-resistant. Knife blades are often more severely affected. Cutlery may also rust if washed together with rusting items. Salt content in washing water is too high.
  • Use rust-resistant tableware.
  • Do not wash rusting items.
    1. Remove any spilled special salt from the tub.
    2. Screw the cap of the special salt dispenser on tight.
Detergent residue is present in the detergent dispenser or the tablet collecting tray. Spray arms were blocked by tableware so detergent was not rinsed out. Detergent dispenser was damp when detergent was added.
  • Check that the spray arms are not blocked and can rotate freely.
  • Only add detergent to a detergent dispenser when dry.
Excessive formation of foam occurs. Hand washing-up liquid is present in dispenser for rinse aid. Rinse aid has been spilled. Detergent or appliance care product used causes excessive foaming.
  • Immediately add rinse aid to the dispenser. → "Adding rinse aid", Page 26
  • Remove the rinse aid with a cloth.
  • Change the brand of detergent.
Connection to home network is not established. WLAN on router is not active.
  • Check the wireless network connection of your router.
WLAN display is flashing. Connection to home network is not available.
  • Activate the wireless network connection on your router.
Home Connect cannot be implemented correctly. Home Connect set incorrectly. Technical fault is present.
  • Please consult the documents supplied for Home Connect.
  • Please consult the information about support in the documents supplied for Home Connect.
Special salt refill indicator lights up. Insufficient special salt. Sensor does not detect special salt tablets.
  • Add "Special salt" → Page 24.
  • Do not use special salt tablets.
Refill indicator for special salt does not light up. Water softening system is switched off.
  • Setting the water softening system
Refill indicator for rinse aid lights up. Insufficient rinse aid. Rinse aid system is switched off.
  1. Add "Rinse aid" → Page 26.
  2. Set the amount of rinse aid to be dispensed. → "Setting the amount of rinse aid", Page 26
Refill indicator for rinse aid does not light up. Rinse aid system is switched off.
  • Set the amount of rinse aid to be dispensed.
Display flashes. Appliance door is not closed properly.
  • Close the appliance door. Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly.
Water is left in the appliance at the end of the programme. Filter system or area under the filters is blocked. Programme has not yet ended.
  1. Clean the "Filters" → Page 40.
  2. Clean the "Wastewater pump" → Page 55.
  3. Wait until the programme ends or cancel the programme with Reset. → "Terminate programme", Page 33
Appliance cannot be switched on or operated. Software update is taking place. Appliance functions have failed. The mains fuse has tripped.
  • Wait until the software update has finished.
    1. Pull out the mains plug or switch off the fuse.
    2. Wait at least 2 minutes.
    3. Connect the appliance to the power supply.
    4. Switch the appliance on.
  • Check the relevant fuse.
Appliance does not start. Mains cable is not inserted. Appliance door is not closed properly.
  1. Check whether the socket works.
  2. Check whether the mains cable is properly inserted in the socket and on the rear of the appliance.
  3. Close the appliance door.
Programme starts automatically. You did not wait until programme ended.
  • → "Terminate programme", Page 33
Appliance stops during the programme or cuts out. Appliance door is not closed properly. Power and/or water supply has been interrupted. Top basket is pressing against inner door and preventing appliance door from being closed securely.
  • Close the appliance door.
    1. Check the power supply.
    2. Check the water supply.
  • Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been removed.
  • Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly.
Appliance door cannot be closed. Door lock has been activated. Door cannot be closed due to installation method.
  • Close the appliance door with greater force.
  • Check whether the appliance has been installed properly. When closed, the appliance door, its decor or attached parts should not knock against adjacent cabinets or the worktop.
Lid on the detergent dispenser cannot be closed. Detergent dispenser or lid are blocked by sticky detergent residue.
  • Remove detergent residue.
Filling valves making knocking noises. Caused by the domestic installation. No appliance fault present. Does not affect functioning of the appliance.
  • Can only be remedied in the domestic installation.
Knocking or rattling noise. Spray arm is striking tableware. With a small load the water jets directly strike against the tub. Light items of tableware move about during the wash cycle.
  • Arrange tableware so that the spray arms do not strike tableware.
  • Distribute the tableware evenly.
  • Load the appliance with more tableware.
  • Position light items of tableware securely.
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