Brand: SIEMENS
Category: Refrigerator
Document Type: Manual
Language: EN
Brand: SIEMENS
Category: Refrigerator
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 7:17 p.m.
Refer to the warranty slip for details.
| Fault | Possible cause | Remedial action |
|---|---|---|
| Appliance has no refrigerating capacity. The interior light is not functioning. | Power failure; the fuse has been switched off; the mains plug has not been inserted properly. | Check whether the power is on, the fuse must be switched on. |
| The refrigerating unit is switching on more frequently and for longer. | Appliance door opened frequently. Large quantities of fresh food are being frozen. The ventilation openings have been covered. | Do not open the door unnecessarily. Do not exceed max. freezing capacity. Remove obstacles. |
| The temperature in the refrigerator or freezer compartment is too cold. | Temperature has been set too low. | Select a warmer temperature (see "Setting the temperature"). |
| The frozen food is frozen solid. | Loosen frozen food with a blunt object. Do not use a knife or pointed object. Always ensure that the appliance door is closed. | Loosen frozen food with a blunt object. Do not use a knife or pointed object. Always ensure that the appliance door is closed. |
| There is a thick layer of frost in the freezer compartment. | The bulb is defective. Light switch is sticking. | Replace bulb (see "Changing the bulb"). Check whether it can be moved. |
| The interior light is not functioning. | ||
| The freezer compartment is no longer reaching the selected temperature. | The freezer compartment door was open too long. The evaporator (refrigeration generator) is covered in such a thick layer of ice that the fully automatic defrosting system is no longer able to defrost this amount of ice. | Take frozen food out of the appliance, insulate thoroughly and place in a cool location. After approx. 12 hours the ice in the refrigerating system has thawed. Switch on the appliance again and put back the frozen food. Note! To prevent loss of refrigeration, do not open the refrigerator compartment door unnecessarily often. If the fault cannot be rectified by means of the above information, please call customer service. |
| Despite prolonged operating time, ice cubes are not being dispensed. | Tap turned off. Water supply is interrupted. Water pressure too low. Ice maker is locked. The symbol is lit on the display panel. Freezer compartment too warm. | Turn tap on. Inform plumber. Press "Ice maker" lock button. Lower temperature in the freezer compartment (see "Setting the temperature"). |
| Ice cubes are in the ice cube container but are not being dispensed. | Ice cubes are frozen together. | Remove and empty the ice cube container. |
| Ice cubes are jammed in the outlet of the ice cube container or in the ice crusher. | Remove the ice cube container and rotate the screw conveyor by hand. Loosen any jammed chunks of ice with a wooden chopstick. | |
| Ice cubes are watery. | Ice cubes have melted - power failure or the freezer compartment door was not closed properly. | Remove the ice cube maker, empty and rub dry. |
| Ice cubes are evaporating. | Cold air flowing over the ice cubes is causing shrinkage, particularly if consumption is low. This is normal. | This is normal. |
| The flap on the ice cube dispenser is not closing properly. | Ice cubes are preventing the flap from closing. | Remove ice cubes. |
| Ice cubes are sticking in the ice cube tray. | Limescale from the water may be forming in the trays. | Moisten a cloth with vinegar and wipe out the trays. If limescale is thick, always clean the trays when cleaning the refrigerator compartment. |
| Ice cubes are not the same size and there is water in the ice cube container. | The appliance is not level. | Align the appliance with a spirit level and with the height-adjustable rollers or feet (see Installation instructions). |
| Water dispenser is not functioning. | Tap turned off. Water supply is interrupted. Water pressure too low. Freezer compartment too warm. | Turn tap on. Inform plumber. Lower temperature in the freezer compartment (see "Setting the temperature"). |