| Water is leaking out. |
- Drainage hose incorrectly attached/replaced.
- Supply hose screw connection not tightened.
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- Attach/replace the drainage hose correctly.
- Tighten the screw connection of the supply hose.
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| No water supply. |
- Start/Pause not selected?
- Tap not turned on?
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- Select Start/Pause.
- Turn on the tap.
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| Detergent not dispensed. |
- Filter blocked?
- Supply hose kinked or trapped?
|
- Clean the filter -> page 10.
- Check supply hose.
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| Washing machine door cannot be opened. |
- Safety function active.
- (without final spin) selected?
- Start/Pause selected?
- Washing machine door closed?
- (without final spin) selected?
|
- Wait approx. 2 minutes.
- Turn programme selector to Empty or select spin speed -> page 3, 4.
- Select Start/Pause.
- Ensure door is closed.
- Turn programme selector to Empty or select spin speed -> page 3, 4.
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| Programme does not start. |
- (without final spin) selected?
- Start/Pause selected?
|
- Turn programme selector to Empty or select spin speed -> page 3, 4.
- Select Start/Pause.
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| Detergent solution is not drained. |
- Clean the detergent solution pump.
- Clean the waste pipe and/or drainage hose.
|
- Clean the detergent solution pump -> page 10.
- Clean the waste pipe and/or drainage hose.
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| Water not visible in the drum. |
- Not a fault - water below the visible area.
|
|
| Unsatisfactory spin result. |
- Not a fault - the unbalanced-load detection system has cancelled the spin cycle because of uneven distribution of the laundry.
- Too low a speed selected?
|
- Distribute small and large items of laundry evenly inside the drum.
- Select appropriate spin speed -> page 5.
|
| Laundry wet/too damp. |
- Not a fault - unbalanced load detection system adjusts the imbalance.
- (Easy-iron) selected?
|
- This is normal.
- Select appropriate spin speed -> page 5.
|
| Spin cycle performed several times. |
- Not a fault - unbalanced load detection system adjusts imbalance by repeatedly distributing the laundry.
|
|
| Residual water in the compartment for care products. |
- Not a fault - the action of the care product is not affected.
- Clean the insert if necessary.
|
- This is normal.
- Clean the insert -> page 9.
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| Odour formation in the washing machine. |
|
- Run programme Cottons 90 °C without laundry. Use standard detergent.
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| (Wash) display lamp flashes. Foam may be coming out of the detergent drawer. |
|
- Mix 1 tablespoon of fabric softener with 1/2 litre of water and pour into dispenser II (not for outdoor and down-filled textiles!). Reduce the detergent dosage for the next wash cycle.
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| Intense noise formation, vibrations and "walking" during the spin cycle. |
- Are the appliance feet fixed?
- Transportation safety devices removed?
|
- Secure the appliance feet -> Installation instructions.
- Remove the transportation safety devices -> Installation instructions.
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| Noises during spin and drain cycles. |
- Clean detergent-solution pump.
|
- Clean detergent-solution pump -> page 10.
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| The indicator lights do not function during operation. |
- Power cut?
- Fuses tripped?
|
- Check power supply.
- Reset/change the fuse.
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| Programme sequence longer than usual. |
- Not a fault - foam detection system active adds an additional rinse cycle.
|
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| Detergent residues on the laundry. |
- Occasionally, phosphate-free detergents contain water-insoluble residues.
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- Select Rinse/ Spin or brush out the laundry after washing.
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