Name: Manual for WM14N202GB
Brand: SIEMENS
Availability: InStock

Troubleshooting and error codes

Fault	Cause and troubleshooting
The water is not draining.	Immediate measure: Mix one tablespoon of fabric softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next washing cycle with the same load. Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water hose. Connecting the appliance
Water is not flowing in. Detergent is not being dispensed.	You have not pressed Start / Reload. Press Start / Reload. The filters in the water inflow are blocked. Clean the filters in the water inflow → Page 46. The tap is turned off. Turn on the tap. The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or jammed.
The spin cycle runs several times.	The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry. Not a fault – no action required. Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
The programme duration changes during the wash cycle.	The programme operation is optimised electronically. This may change the programme duration. Not a fault – no action required. The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry. Not a fault – no action required. Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Foam detection system switches on a rinse cycle if foam build-up is too high. Not a fault – no action required.
No water is visible in the drum.	Water is below the visible area. Not a fault – no action required. Do not add any extra water to the appliance while it is operating.
Drum jerks after the programme starts.	This is caused by an internal motor test. Not a fault – no action required.
Residual water is present in the compartment &.	Insert in compartment & is blocked. → "Cleaning the detergent drawer", Page 42
Vibrations and movement of the appliance whilst spinning.	Appliance is not correctly aligned. Aligning the appliance The appliance feet are not fixed. Secure the appliance feet. Aligning the appliance Transit bolts have not been removed. Removing the transit bolts
Drum does not turn, water does not flow in.	Load detection is active. Not a fault – no action required. Note: The load detection can take up to two minutes.
Heavy foam build-up	Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next washing cycle with the same load.
High spin speed not reached.	A low spin speed is selected. The next time you run a wash cycle, set a higher spin speed. Less Ironing is activated. Select the programmes that are suitable for the type of fabric. → "Programmes", Page 24 Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme.
The spin programme does not start.	Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are not kinked or trapped. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme.
Rushing, hissing noise.	Water is flushed under pressure into the detergent drawer. Not a fault – normal operating noise.
Loud noises during the spin cycle.	Appliance is not correctly aligned. Aligning the appliance The appliance feet are not fixed. Secure the appliance feet. Aligning the appliance Transit bolts have not been removed. Removing the transit bolts
Banging noises, rattling in the drain pump.	Foreign bodies have got into the drain pump. → "Cleaning the drain pump", Page 44
Slurping, rhythmical suction noise.	The drain pump is active, the detergent solution is pumped out. Not a fault – normal operating noise.
Creasing.	The spin speed is too high. The next time you run a wash cycle, set a lower spin speed. The load is too large. The next time you run a wash cycle, reduce the amount of laundry being loaded. The wrong programme is selected for the type of fabric. Select the programmes that are suitable for the type of fabric. → "Programmes", Page 24
Detergent or fabric softener drips off the seal and collects on the door or in the seal fold.	Too much detergent/fabric softener in the detergent drawer. When dosing liquid detergent and fabric softener, observe the marking in the detergent drawer and do not dose above this.
The spin result is not satisfactory. The laundry is too wet/too damp.	A low spin speed is selected. The next time you run a wash cycle, set a higher spin speed. Start the Spin programme. Less Ironing is activated. Select the programmes that are suitable for the type of fabric. → "Programmes", Page 24 Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are not kinked or trapped. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme.
Detergent residue on the damp washing.	Detergents may contain water-insoluble substances that deposit on the laundry. Start the Rinse programme.
Detergent residue on the dry laundry.	Detergents may contain water-insoluble substances that deposit on the laundry. Brush out the laundry after washing and drying.
Water is leaking out at the water inlet hose.	Water inlet hose is not correctly/securely connected. 1. Connect the water supply hose correctly. Connecting the water inlet hose 2. Tighten the screw connection.
Water is leaking out at the water outlet hose.	The water outlet hose is damaged. Replace the damaged water outlet hose. Water outlet hose is not connected correctly. Connect the water outlet hose correctly. Water outlet connection types
Odours have formed in the appliance.	Humidity and detergent residue may promote the formation of bacteria. → "Cleaning the drum", Page 42 If you are not using the appliance, leave the door and detergent drawer open so that residual water can evaporate.

Manual for WM14N202GB

Warranty Information

Basic Operation

Troubleshooting and error codes