Brand: SilverCrest
Category: Electronics
Document Type: Manual
Language: EN
Manual for SSRA 1
Uploaded: Nov. 21, 2025, 7:12 p.m.
Manual Publish Date: 2018-07-01
Warranty Information
Warranty claims must be filed within 3 years of purchase and are limited to correcting defects or device replacement.
- Charging: Fully charge the product for 5-6 hours before first use. Place it on the charging dock or connect the mains lead directly to the charging socket.
- Starting Cleaning: Press the "Start/Pause" button on the robot or remote control. The robot will start in "Classic mode".
- Cleaning Modes: Select from Auto, Classic, Spot, MAX, and Corner modes using the robot's control panel or the remote control.
- Pausing: Press the "Start/Pause" button to pause cleaning. Use directional buttons on the remote to move the robot.
- Returning to Dock: Press the "Return mode" button or the robot will automatically return when the battery is low.
- Scheduling: Set the time and schedule cleaning sessions via the robot's control panel or the app.
- App Control: Download the "SILVERCREST SSRA1 Robot" app to control the robot, set schedules, and monitor cleaning records via Wi-Fi.
- Virtual Wall: Use the virtual wall accessory to create invisible barriers and divide areas for more efficient cleaning.
- Maintenance: Regularly clean the dust collector, filters, brushes, and sensors.
Troubleshooting and error codes
| Reason | Display | Signal tone | Solution |
|---|---|---|---|
| Left wheel 19 malfunction | E11 ! | Beeps: once | Check left wheel 19 |
| Right wheel 19 malfunction | E12 ! | Beeps: once | Check right wheel 19 |
| Left brush 21 malfunction | E13 ! | Beeps: once | Check left brush 21 |
| Right brush 21 malfunction | E14 ! | Beeps: once | Check right brush 21 |
| Main brush 20 malfunction | E15 ! | Beeps: once | Check main brush 20 |
| The robot vacuum cleaner is not on the floor. | E21 ! | Beeps: two | Move the robot vacuum cleaner to a clear area and restart. |
| Anti-drop sensor 22 malfunction | E22 ! | Beeps: two | Check anti-drop sensor 22 |
| Anti-collision sensor 24 malfunction | E23 ! | Beeps: two | Check anti-collision sensor 24 |
| The robot vacuum cleaner is stuck. | E31 ! | Beeps: three | Move the robot vacuum cleaner to a clear area and restart. |
| Fan malfunction | E32 ! | Beeps: three | Restart the robot vacuum cleaner. Please contact customer service if you are unable to resolve the problem. |
| Battery malfunction | E41 ! | Beeps: three | Replace battery |
| Anti-collision sensor module malfunction | E42 ! | Beeps: four | Restart the robot vacuum cleaner. Please contact customer service if you are unable to resolve the problem. |
| Gyro navigation module error | Beeps: five | Restart the robot vacuum cleaner. Please contact customer service if you are unable to resolve the problem. | |
| Battery low | Use the remote control to return the robot vacuum cleaner to the charging dock. If the robot vacuum cleaner is on Standby, ensure it is charged so it will always have enough power to clean. | ||
| HEPA filter 6 clogged | Clean HEPA filter 6 |