Brand: SilverCrest
Category: Home Appliances
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for SMS 300 B2
Uploaded: Nov. 21, 2025, 7:39 p.m.
Warranty Information
This appliance comes with a 3-year warranty from the date of purchase.
1. Plug in: Insert the power plug into a wall outlet.
2. Position: Place the appliance flat on the surface to be cleaned.
3. Switch On: Push the On/Off switch forwards. The appliance starts vacuuming.
4. Activate Vibration: Press the vibration button to activate the vibration head. This shakes the surface, and dust is sucked in. The UV-C lamp also switches on.
5. Move: Move the appliance evenly over the surface.
6. Switch Off: After vacuuming, push the On/Off switch back.
7. Unplug: Unplug the appliance from the mains socket.
Troubleshooting and error codes
| Fault | Cause | Remedy |
|---|---|---|
| The appliance does not suck. | The appliance is not switched on. | Make sure that the appliance is properly connected to the power supply and press the On/Off switch 2. |
| The plug is not plugged in. | Insert the power plug into the socket. | |
| The mains socket is not supplying power. | Check the house fuses. | |
| The suction power is too weak. | The dust container 3 is full. | Empty the dust container 3. |
| The HEPA dust filter 4 is dirty. | Clean the HEPA dust filter 4. | |
| The suction opening 9 is blocked. | Turn off the appliance, pull out the plug from the wall socket and remove the blockage. | |
| The UV-C lamp 8 does not light up. | The automatic switch-off device of the UV-C lamp 8 has been activated. | Check the safety switches 10 left and right (see section Safety switches). |
| The UV-C lamp 8 or appliance is defective. | Contact Customer Service (see section Service). | |
| The vibration head 7 does not vibrate. | The vibration function is not switched on. | Press the vibration button 12. |
| An unpleasant odour escapes from the appliance during suction. | Odours often develop when new appliances are used for the first time. | The smell should disappear after the appliance has been used a few times. |
| The appliance is defective. | Switch off the appliance, pull out the power plug from the socket and contact Customer Service (see section Service). |