Brand: SONY
Category: Audio
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:12 p.m.
The warranty period is approximately 1 year, with specific details available in the manual.
| Problem | Possible Cause/Solution |
|---|---|
| No power | Check connection or fuse. If unit is off and screen is blank, it cannot be operated with remote. Turn on the unit. |
| Motorized antenna does not extend | The motorized antenna does not have a relay box. |
| No sound | ATT function is active. FADER is not set for a 2-speaker system. |
| No beep sound | Beep sound is cancelled. An external amplifier is connected and the built-in amplifier is not used. |
| Memory content erased | RESET button was pressed. Re-store data. Power/battery cable disconnected. |
| Stored stations and clock erased | Fuse blown. |
| Noise when ignition key is turned | Cables not connected correctly to the auxiliary power connector. |
| Demonstration mode starts during playback/reception | No operation for 5 minutes and "DEMO-ON" is set. Set to "DEMO-OFF". |
| Display disappears or does not appear | Attenuator set to "DIMMER-ON". Screen turns off if SOURCE/OFF is held. Connectors are dirty. |
| Auto power-off function not working | Unit is on. Auto power-off activates after turning off the unit. Turn off the unit. |
| Cannot receive stations / Noise | Incorrect connection. Check antenna connection. If motorized antenna does not extend, check its control cable. Local search setting may be incorrect. Radio signal too weak. |
| Cannot use programmed tuning | Incorrect frequency stored. Weak broadcast signal. |
| Cannot use auto tuning | Local search setting incorrect. Weak broadcast signal. Use manual tuning. |
| "ST" flashes during FM reception | Tune to frequency precisely. Weak broadcast signal. Set to "MONO-ON". |
| FM stereo broadcast sounds monaural | Unit is in monaural reception mode. Set to "MONO-OFF". |
| RDS displays "----- " | Current station is not RDS. RDS data not received. Station does not specify program type. |
| Cannot insert disc | Disc already inserted. Disc inserted upside down or incorrectly. |
| Playback does not start | Defective or dirty disc. CD-R/CD-RW not for audio. |
| Cannot play MP3/WMA/AAC files | Disc format/version not compatible. Visit support website for details. Playback may take longer for complex tree structures, Multi Session, or discs with addable data. |
| Display items do not scroll | Discs with many characters may not scroll. "AUTO SCROLL" is off. Set to "A.SCRL-ON" or hold DSPL (SCRL). |
| Sound skips | Incorrect installation (unit must be angled less than 45° in a firm car part). Defective or dirty disc. |
| Operation buttons do not work | Disc will not eject. Press RESET button. |
| USB playback not possible via USB hub | Unit cannot recognize USB devices via a hub. |
| Cannot play elements | USB device not functioning. Reconnect. Complex tree structure may cause slow playback. USB device disconnected during playback. Sound is discontinuous due to high bit rate (>320 kbps). |
| CHECKING | Unit confirming USB connection. Wait for completion. |
| ERROR | Disc dirty/inserted wrong. Blank disc inserted. Disc not playable. USB device not recognized. Insert another disc. Reconnect USB. Press to eject disc. |
| FAILURE | Speaker/amplifier connection incorrect. SAT tuner error storing station. |
| HUBS NO SUPRT | USB hub not compatible. |
| INVALID | Connected USB device has no music files for SensMe™. |
| L. SEEK +/- | Local search mode active during auto-tuning. |
| NO CHANNEL | Connected USB device has no channel list for SensMe™. |
| NO DEV | USB selected as source without a device connected. USB device/cable disconnected during playback. Connect USB device/cable. |
| NO MUSIC | Disc/USB device has no music files. Insert music CD or connect USB device with music. |
| NO NAME | No disc/album/artist/track name recorded. |
| NOT FOUND | No element found starting with the selected letter. |
| OFFSET | Possible internal failure. Check connection. Contact Sony dealer if error indicator remains. |
| OVERLOAD | USB device overloaded. Disconnect USB, then change source. Indicates USB device out of service or incompatible device connected. |
| READ | Unit is reading track/album information. Wait for playback to start. May take over a minute. |
| RESET | Unit or USB device unusable due to problem. Press RESET button. |
| S-CH NO SUPRT | Connected USB device not compatible for SensMe™ channels. Visit support website. |
| USB NO SUPRT | Connected USB device not compatible. Visit support website. |
| Fast forward/rewind issues | Reached beginning/end of disc, cannot continue. |
| Character display issue | Cannot display character. |