Brand: SONY
Category: Audio
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 7:36 p.m.
Refer to separate service or guarantee documents for warranty matters.
Use the Control Menu to select a function and to view related information.
Press DISPLAY.
To change the Control Menu display, press DISPLAY again.
Use the remote to control TV functions like sound level and power by setting the appropriate manufacturer's code.
Connect USB devices to play video, photo, or music files. Stop playback and disconnect to remove.
| Problem | Solution |
|---|---|
| The power is not turned on. | Check that the power cord (mains lead) is connected securely. |
| There is no picture/picture noise appears. | Re-connect the connecting cord securely. The connecting cords are damaged. Check the connection to your TV and switch the input selector on your TV. The disc is dirty or flawed. Press I/O to turn off, enter "369" using number buttons, then press I/O to turn on. |
| There is no sound. | Re-connect the connecting cord securely. The connecting cord is damaged. Player is in pause or Slow-motion Play mode. Player is in fast forward or fast reverse mode. |
| The remote does not function. | Batteries in the remote are weak. Remote is not pointed at the remote sensor. Operate buttons within 5 seconds of each other. |
| The disc does not play. | Disc is turned over. Disc is skewed. Player cannot play certain discs. Region code on the DVD does not match the player. Moisture has condensed inside the player. Player cannot play a recorded disc that is not correctly finalized. |
| The player does not operate properly. | When static electricity, etc., causes abnormal operation, unplug the player. |
| "C:13:**" appears on the screen. | Clean the disc with a cleaning cloth or check its format. |
| There is no picture/sound when connected to the HDMI OUT jack. | Change the "HDMI RESOLUTION" setting in "HDMI SETUP." The equipment connected to the HDMI OUT jack may not conform to the audio signal format; set "AUDIO (HDMI)" in "HDMI SETUP" to "PCM." Turn the player and connected equipment off and on again. Disconnect and then connect the HDMI cord again. |
| The player does not detect a USB device connected to the player. | The USB device is not securely connected. The USB device or a cord is damaged. Disc mode has not been switched to USB mode. |