| No sound or only a very low-level sound no matter which component is selected. |
- Check speaker and component connections.
- Ensure receiver and components are on.
- Verify correct component selection.
- Check MASTER VOLUME is not at "VOL MIN".
- Check SPEAKERS setting (not off).
- Ensure headphones are not connected.
- Press MUTING to cancel.
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| No sound from a specific component. |
- Check connection to the correct audio input jacks.
- Ensure cords are fully inserted.
- Verify correct component selection.
|
| No sound from one of the front speakers. |
- Connect headphones to check if sound is output.
- If only one channel from headphones, check component connection.
- If both channels from headphones, check front speaker connection.
|
| No sound from analog 2 channel sources. |
- Check INPUT MODE is not "COAX IN" or "OPT IN".
- Ensure "MULTI CH IN" is not selected.
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| No sound from digital sources (from COAXIAL or OPTICAL input jack). |
- Check INPUT MODE is not "ANALOG".
- Verify "COAX IN" for OPTICAL or "OPT IN" for COAXIAL.
- Ensure "MULTI CH IN" is not selected.
|
| The left and right sounds are unbalanced or reversed. |
- Check speaker and component connections.
- Adjust balance in the LEVEL menu.
|
| There is severe hum or noise. |
- Check speaker and component connections.
- Keep cords away from transformers/motors and TVs/fluorescent lights.
- Move TV away from audio components.
- Clean plugs and jacks.
|
| There is no sound from the surround back speakers. |
- Some discs lack Dolby Digital EX flag; select "SB MTRX".
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| No sound or only a very low-level sound is heard from the center/surround/surround back speakers. |
- Ensure sound field function is on (A.F.D., MOVIE or MUSIC).
- Select a CINEMA STUDIO EX mode.
- Adjust speaker level.
|
| There is no sound from the sub woofer. |
- Check sub woofer connection.
|
| The surround effect cannot be obtained. |
- Ensure sound field function is on.
- Sound fields may not function for signals over 48 kHz.
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| Dolby Digital or DTS multi channel sound is not reproduced. |
- Check if DVD is recorded in Dolby Digital or DTS.
- Verify audio output settings of connected component.
|
| Recording cannot be done. |
- Check component connections.
- Select the source component.
|
| The FM reception is poor. |
- Use a 75-ohm coaxial cable to an outdoor antenna; ground it.
|
| Radio stations cannot be tuned in. |
- Check antenna connections; adjust or use external antenna.
- Signal strength may be too weak; use direct tuning.
- Set tuning interval correctly for AM.
- Preset stations if tuning by scanning.
- Press DISPLAY to see frequency.
|
| No picture or an unclear picture on TV/monitor. |
- Select appropriate input on receiver.
- Set TV to appropriate input.
- Move TV away from audio components.
|
| Remote control does not function. |
- Point remote at receiver sensor.
- Remove obstacles between remote and receiver.
- Replace batteries.
- Check if receiver and remote command modes match.
- Select correct input on remote.
- Use ALT for orange buttons.
- Use MAIN MENU for receiver buttons.
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| Error messages (DEC. EROR, PROTECT) |
- DEC. EROR: Receiver cannot decode signal; set "DEC. XXXX" to "DEC. AUTO".
- PROTECT: Irregular current output; check speaker connections, turn receiver off and on. Contact dealer if persists.
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