Brand: SONY
Category: Audio
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for HT-IV300
Uploaded: Nov. 21, 2025, 7:13 p.m.
Manual Publish Date: 2014-01-01
Warranty Information
Sony warrants the media on which the software is furnished to be free from defects for 90 days from the date of original purchase.
Getting Started
Step 1: Installing the Speakers
Install speakers referring to illustrations. Options include front, rear, wall, or multi-angle placement. Ensure correct screw usage for wall mounting.
Step 2: Connecting the System
Connect speakers to the main unit using color-coded speaker cords. Connect the AC power cord last. Connect other equipment like TVs, using appropriate video and audio connections (HDMI, optical, coaxial, analog).
Step 3: Preparing for Network Connection
Connect to a network via built-in Wi-Fi. Check for WPS compatibility or manually input network name (SSID) and security key.
Step 4: Performing the Easy Setup
Insert batteries into the remote, turn on TV and system. Follow on-screen prompts for language and network settings.
Step 5: Selecting the Playback Source
Press FUNCTION repeatedly to cycle through sources like HDMI, TV, USB, Bluetooth, and FM radio.
Step 6: Enjoying Surround Sound
Press SOUND FIELD or use specific buttons (CLEARAUDIO+, MUSIC, MOVIE) to select desired sound fields for an enhanced audio experience.
Troubleshooting and error codes
| Issue | Solution |
|---|---|
| The power does not turn on. | Check that the AC power cord (mains lead) is connected securely. |
| The remote control does not function. | Check distance, battery strength. |
| The system does not work normally. | Disconnect and reconnect the AC power cord. |
| “PRTECT”, “PUSH” and “POWER” appear alternately. | Check speaker cords for shorts, ensure all speakers are used, check ventilation. |
| “D. MODE” appears. | Contact nearest Sony dealer. |
| “Exxxx” appears. | Contact nearest Sony dealer and provide error code. |
| Screen issue appears on TV without messages. | Contact nearest Sony dealer. |
| "NOT.USE” appears. | Set [Sound Effect] to [Sound Field On]. |
| No picture or incorrect picture. | Check output method, reset resolution, check USB settings. |
| No picture via HDMI. | Check HDCP compliance, connection. |
| Picture too dark/bright. | Set [Picture Quality Mode] to [Standard]. |
| Image not displayed on entire screen. | Check [TV Type] setting. |
| Color irregularity on TV screen. | Position speakers away from CRT TV/projector, check for magnetic objects. |
| No sound. | Check speaker cords, speaker settings. |
| No sound from TV via HDMI (ARC). | Set [Control for HDMI] and [Audio Return Channel] to [On] or [Auto], check TV compatibility. |
| System does not output TV sound correctly (set-top box). | Set [Audio Return Channel] to [Off], check connections. |
| Severe hum or noise. | Move audio equipment, clean disc. |
| Sound from center speaker only. | May depend on media. |
| Low sound from surround speakers. | Check speaker connections/settings, sound field, source. |
| Distortion in sound. | Reduce input level using [Attenuation settings - AUDIO]. |
| Sudden loud music. | Built-in sound demonstration activated. Press to reduce volume or to stop. |
| Radio stations cannot be tuned in. | Check antenna connection, adjust antenna, use manual tuning if signal is weak. |
| File names not displayed correctly. | System supports ISO 8859-1. Other formats may differ. |
| File does not start from beginning. | Resume play selected. Select [Play from start]. |
| Soundtrack/subtitle/angles cannot be changed. | Try using the VIDEO's menu. Multilingual tracks may not be recorded. |
| Playback does not start from resume point. | Resume point may be cleared if USB is disconnected, other content played, or main unit turned off. |
| USB device not recognized. | Try turning system off/on, reconnecting USB, checking connection/damage/power. Connect directly if using a hub. |
| BRAVIA Sync ([Control for HDMI]) not working. | Check [Control for HDMI] setting, cycle power, ensure equipment compatibility and correct settings. |
| Cannot connect to network. | Check network connection and settings. |
| Cannot connect PC to internet after WPS. | Router settings may have changed. Adjust PC wireless settings. |
| Network connection unstable. | Check router is on, connection/settings. Adjust position, avoid interference from 2.4 GHz devices. |
| Wireless LAN connection unstable (environment). | Adjust usage environment. |
| Wireless router not shown in list. | Retry settings, or use [Manual Registration]. |
| BLUETOOTH pairing cannot be done. | Move devices closer, turn off other Bluetooth devices, delete system from device and re-pair. |
| BLUETOOTH connecting cannot be done. | Pair again, keep system away from metal, select "BT" function, adjust volume. |
| BLUETOOTH sound skips or fluctuates. | Check distance, remove obstacles, move away from interference sources. |