Brand: SONY
Category: Audio
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for HT-S20R
Uploaded: Nov. 21, 2025, 6:54 p.m.
Warranty Information
No specific warranty period is mentioned in the manual.
Connecting to a TV
Connect your TV using an HDMI ARC or Optical cable. Press the INPUT button repeatedly on the remote control or subwoofer to select [TV]. Adjust volume using +/- buttons on the remote or SW +/- for subwoofer volume.
Listening to Music on a USB Device
Connect a USB device to the (USB) port. Press INPUT to select [USB]. Use navigation buttons to select content and press ENTER to play. Adjust volume as needed.
Listening to Music from a Mobile Device (Bluetooth)
Press and hold the BLUETOOTH button on the subwoofer for 2 seconds to enter pairing mode. On your mobile device, search for "HT-S20R" and pair. Once connected, play music from your device.
Adjusting the Sound
Use the AUTO SOUND, CINEMA, MUSIC, or STANDARD buttons to select sound modes. Press VOICE to emphasize dialogue or NIGHT to compress sound for low-volume listening.
Troubleshooting and error codes
| Issue | Solution |
| System does not power up | Check AC power cord connection. Disconnect and reconnect AC power cord after a few minutes. |
| System turns off automatically | Auto standby function is working. Set [SYSTEM] – [AUTO STANDBY] to [OFF]. |
| System does not turn on even when TV is turned on | Set [HDMI] – [CONTROL FOR HDMI] to [ON]. Check TV speaker settings. May not turn on if TV sound was previously output from TV speakers. |
| No TV sound output from the system | Check HDMI/Optical cable connections. Disconnect and reconnect cables. Ensure TV supports ARC and Control for HDMI is enabled on both TV and system. Use PCM for digital audio out on TV if Dolby Digital is not supported. |
| No sound or low-level sound from subwoofer | Check subwoofer AC power cord. Increase subwoofer volume (SW +/-). Subwoofer reproduces bass; low bass content may result in low output. Not output with HDCP protected content. |
| No sound or low-level sound from system | Check volume level. Cancel muting. Select correct input source. Ensure cables are firmly inserted. Turn off up-sampling feature on connected device if applicable. |
| No sound or low-level sound from surround speakers | Check surround speaker cable connections. Ensure [SPEAKER] – [MULTI SPEAKER] is set to [ON] for 2-channel sources. Multi-channel sound not recorded as surround will not output from surround speakers. |
| Surround effect not obtained | May depend on input signal and sound mode. Subtle effect may vary by program/disc. Check digital audio output settings on connected device for multi-channel audio. |
| USB device not recognized | Turn system off, remove/reconnect USB, turn system on. Ensure secure connection, check for damage, ensure device is on. Connect directly if using a USB hub. |
| Bluetooth connection cannot be completed | Ensure Bluetooth indicator is lit, Bluetooth device is on and enabled, bring devices close. Re-pair devices. Set [BT] – [POWER] to [ON]. |
| Sound of connected Bluetooth mobile device not output | Ensure Bluetooth indicator is lit, bring devices close. Avoid interference from other wireless devices. Increase volume on Bluetooth device. |
| Remote control does not function | Point at sensor, remove obstacles, replace batteries, ensure correct button press. |
| TV remote control does not work | Ensure bar speaker does not obstruct TV's remote control sensor. |
| Control for HDMI function does not work | Check connection, enable on TV and connected devices, wait after unplugging system, check device compatibility and number of controlled devices. |
| [PROTECT] appears, sound muted, buttons not working | Protection feature activated. Turn off system, disconnect power cord, check subwoofer ventilation, remove USB device if connected. |
| Front panel display of subwoofer not lit | Press DIMMER to set brightness to [BRIGHT] or [DARK]. |
| TV sensors do not work properly | Move bar speaker away from TV to avoid obstructing sensors. |
| System does not work properly ([.DEMO] appears) | System is in demo mode. Reset system by pressing and holding power and - (volume) on subwoofer for 5 seconds. |