Name: Manual for NWZ-B183/B183F
Brand: SONY
Availability: InStock

Troubleshooting and error codes

Problem	Solution
Your Walkman does not operate or the power does not turn on.	If the remaining battery power is low or insufficient, charge the battery. If your Walkman still does not operate after charging the battery, press the RESET button with a pen or a paper clip, etc. to reset your Walkman.
Your Walkman does not work properly.	If the remaining battery power is low or insufficient, charge the battery. If your Walkman still does not operate after charging the battery, press the RESET button with a pen or a paper clip, etc. to reset your Walkman.
Your Walkman power turns off or on automatically.	If the remaining battery power is low or insufficient, charge the battery. If your Walkman still does not operate after charging the battery, press the RESET button with a pen or a paper clip, etc. to reset your Walkman.
I want my Walkman screen to stay on longer before it turns off automatically.	None specified in provided text.
A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washing machine.	None specified in provided text.
I want to backup the content such as music saved on my Walkman.	None specified in provided text.
I want to find the product name (model name) of my Walkman.	None specified in provided text.
An alarm (beep) is heard and the message [Check the volume level] is displayed.	None specified in provided text.
There is no sound.	If the remaining battery power is low or insufficient, charge the battery. If your Walkman still does not operate after charging the battery, press the RESET button with a pen or a paper clip, etc. to reset your Walkman.
The content such as music suddenly stops during playback.	If the remaining battery power is low or insufficient, charge the battery. If your Walkman still does not operate after charging the battery, press the RESET button with a pen or a paper clip, etc. to reset your Walkman.
Noise is generated.	None specified in provided text.
Volume cannot be turned up, or the volume remains low when the playback volume is turned up.	None specified in provided text.
Sound can only be heard from one side of the headphones.	None specified in provided text.
Sound is interrupted or skips.	None specified in provided text.
Cannot charge the Walkman.	If the remaining battery power is low or insufficient, charge the battery. If your Walkman still does not operate after charging the battery, press the RESET button with a pen or a paper clip, etc. to reset your Walkman.
What is the battery life of the built-in rechargeable battery?	None specified in provided text.
The rechargeable battery needs to be replaced.	None specified in provided text.
The battery duration is short.	None specified in provided text.
What is the standard battery duration?	None specified in provided text.
How long does it take to charge the battery?	None specified in provided text.
The computer does not recognize your Walkman.	Even if you use “Safely Remove Hardware” on the computer, [Connecting USB] remains displayed on your Walkman screen.
Even if you use “Safely Remove Hardware” on the computer, [Connecting USB] remains displayed on yourWalkman screen.	None specified in provided text.
Content such as music cannot be transferred from the computer to your Walkman.	If the remaining battery power is low or insufficient, charge the battery. If your Walkman still does not operate after charging the battery, press the RESET button with a pen or a paper clip, etc. to reset your Walkman.
Only a small amount of content such as music can be transferred to your Walkman.	None specified in provided text.
Your Walkman becomes unstable when it is connected to the computer.	Your Walkman may be unstable if it is connected using a USB hub or USB extension cable. Connect the Walkman directly to the USB connector on your computer.
Cannot play content such as music transferred to your Walkman.	If the remaining battery power is low or insufficient, charge the battery. If your Walkman still does not operate after charging the battery, press the RESET button with a pen or a paper clip, etc. to reset your Walkman.
Songs are not played back in the expected order.	If songs are being played back using shuffle, cancel shuffle to return to normal playback.
[ ] is displayed in the screen.	Some types of characters and symbols may not be displayed correctly on your Walkman in the following cases: - A language which is not supported by the Walkman is used in the text. - User-defined characters or special symbols are used in the text. Replace the undisplayable characters with displayable ones using the software that you used to transfer the content such as music on your computer. Then check that the characters are displayed correctly.
[Unknown] is displayed for the album name or artist name.	Information such as album or artist name is not included in the data. You can add the album or artist name to the content such as music transferred using software (Media Go, iTunes, etc.).
Cannot delete content such as music using the Walkman functions.	You cannot delete the sample data installed at the factory on your Walkman. Also, you cannot delete the content transferred using software such as Media Go or iTunes on the Walkman. Delete them using the software that you used to transfer them. You cannot delete content transferred using Windows Explorer on your Walkman. Delete the content using Windows Explorer.
The remaining recording time remains the same even though files are deleted.	Due to system restrictions, the remaining recording time may not increase if only short files are deleted.
Cannot record.	If there is not enough free space in the built-in flash memory, delete unnecessary files or export recorded files to a computer. Necessary free space may vary, depending on the bit rate or recording time. If the maximum number of files that can be recorded is reached, delete unnecessary files or export the recorded files to a computer. For information on the maximum number of recordable files and folders, see the related topic. If your Walkman is connected to a computer, disconnect it from the computer.
The combined total elapsed and remaining recording time does not equal the maximum recording time.	Due to system restrictions, remaining recording time may decrease by a few seconds when you start recording.
A folder is not deleted even though all recorded files have been deleted.	Files other than recorded files are included in the folder. Open the folder using Windows Explorer or the Mac Finder, and delete all files other than those recorded by your Walkman.
Cannot hear FM radio broadcasts.	The headphone cord functions as an antenna. FM broadcasts cannot be received when the headphones are not connected. The received station may not be fully tuned in. Fully tune in to a station for the best reception.
There is a lot of noise in the FM radio broadcast and the sound quality is poor.	The FM signal may be weak inside a building or vehicle. Listen to the FM broadcast near a window if the signal is weak inside a building or vehicle. The headphone cord functions as an antenna. Extend the headphone cord as far as possible. When using a device that emits radio signals such as a mobile phone, keep it away from your Walkman.
Your Walkman gets warm.	Depending on the way to use your Walkman, the Walkman may become warm while the battery is being charged or an application is in use. This is not a malfunction.

Manual for NWZ-B183/B183F

Warranty Information

How to Use

Getting Started

Basic Operations

Transferring Content

Music

FM Radio

Settings

Announcement

Specifications

Troubleshooting

Troubleshooting and error codes