Brand: SONY
Category: Audio
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for Smart Wireless Headset pro
Uploaded: Nov. 21, 2025, 7:51 p.m.
Warranty Information
The manual does not contain specific warranty period information.
- Handle calls.
- Display text messages, emails and calendar event reminders.
- Get text messages, emails and calendar event reminders read out loud.
- Stream music.
- Perform other basic tasks.
- Use as a stand-alone MP3 player and FM radio.
Troubleshooting and error codes
| Issue | Solution |
|---|---|
| Redial does not work | Make sure the call list in the phone is not empty. Make sure the correct calling device is selected. Make sure your phone or other device supports the Bluetooth handsfree profile. |
| I cannot answer a second call | Make sure your phone supports the Bluetooth handsfree profile. Make sure the correct calling device is selected. |
| Music does not play in the headset | Make sure your phone or other device is paired with the headset. You may have to restart the media player and select to use the headset. Make sure the correct music source is selected. |
| The radio does not play in the headset | Make sure the FM radio is selected as the music source. |
| The headset turns off automatically | The battery level is too low. The headset beeps approximately 10 minutes before it turns off. Charge the battery. |
| Unexpected behaviour | Reset the headset. |
| No connection to the phone | Make sure the headset is charged and within range of the phone. A maximum distance of 10 metres (33 feet), with no solid objects in between, is recommended. Check the Bluetooth settings in the phone, and reset if necessary. Pair the headset with the phone again. |