Brand: SONY
Category: Camcorder
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:52 p.m.
Sony warrants this product against defects in materials and workmanship for 12 months.
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera not recognized by computer | USB cable is not connected properly. | Ensure the USB cable is securely connected to both the camera and the computer. Try a different USB port. |
| Wireless LAN connection fails | Incorrect network settings (SSID, password). | Double-check and re-enter the network SSID and password. Ensure you are within range of the wireless router. |
| Images are not captured | Software not installed or running correctly. | Reinstall the Image Capture Utility software. Ensure the camera is powered on and connected. |
| Camera is unresponsive | System error or power issue. | Turn off the camera, disconnect the power source, wait for 30 seconds, then turn it back on. |