Brand: SONY
Category: Computer
Document Type: Manual
Language: EN
Brand: SONY
Category: Computer
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 8:25 p.m.
Manual Publish Date: 2010-01-01
Sony disclaims responsibility for losses or damages arising from the use of non-genuine parts or tampering with the battery pack.
| Issue | Solution |
|---|---|
| Computer does not start | Check power connections, battery installation, disconnect USB devices, remove memory modules, check power strip/UPS, ensure LCD backlight is on, allow for condensation to dissipate, use genuine Sony AC adapter. |
| Screen remains blank | Ensure LCD backlight is on, close applications, restart computer, or perform a hard shutdown and restart. |
| Computer or software stops responding | Close application windows, shut down computer, or restart. Reinstall software or contact support if issues persist. |
| Cannot connect to wireless LAN access point | Check distance and obstructions, ensure WIRELESS switch is on, check access point power, verify network settings, and ensure 'Maximum Performance' is selected for Wireless Adapter Settings. |
| No sound from speakers or headphones | Check program volume controls, ensure volume is not muted or minimized, check Windows volume controls, and verify sound output device configuration. |
| Touch pad does not work | Ensure touch pad is enabled, check if a mouse is connected, close applications, or restart the computer. |
| Cannot print a document | Verify printer is on and connected, check printer compatibility with OS, install printer drivers, restart computer after resuming from power saving mode, or disable bidirectional support. |
| Optical disc drive does not work properly | Ensure the drive is connected to AC power and a USB port, check disc for dirt/damage, ensure correct driver software is installed, and check for region code compatibility. |