Brand: SONY
Category: TV
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 9:18 p.m.
Manual Publish Date: 2009-01-01
Warranty information is not explicitly detailed in this section of the manual.
| Problem | Solution |
|---|---|
| Suddenly the picture gets smaller | Picture may be small with a black border when HD content channels switch to SD definition content. Auto Wide may not expand the picture automatically. Manually change Wide Mode to Wide Zoom or Zoom. |
| "Black box" on screen | A text option may have been selected with no available text. Set Closed Captions to Off, or select CC1 instead of Text1-4. |
| Black bands appear at the edges of the screen | Some widescreen programs have aspect ratios greater than 16:9. Programs in 4:3 aspect ratio will have bands on the sides. HD formats with 4:3 content may also have black bands. Auto Wide will not expand the picture automatically. Use Wide Zoom or Zoom to fill the screen. |
| Certain programs on DVD or other digital sources display a loss of detail, especially during fast-motion or dark scenes | Compression used by digital broadcasts and DVDs may cause less detail or artifacts. This is normal for certain digitally recorded programs due to the TV's large screen and detail capability. |
| Remote control does not operate | Check batteries, point remote at sensor, avoid fluorescent lamp interference, and ensure sensor area is clear. |
| Some digital cable channels are not being displayed | Check cable company limitations. The channel may be set to 'Hidden' in the 'Manage Channels' setting. |
| Lost password | Select Parental Lock menu, enter master password 4357 to clear previous password and set a new one. |
| How to reset the TV to factory settings | Turn on TV, hold down POWER on remote, press POWER on TV. Select Product Support under Setup, then Return settings to factory defaults. Parental Lock password may be required. |