Manual for KV-20FS120

Manual for KV-20FS120

Brand: SONY

Category: TV

Document Type: Manual

Language: EN

Available Languages: EN , ES

Uploaded: Nov. 21, 2025, 6:54 p.m.

Warranty Information

This manual does not contain explicit warranty information.

Setting Up the TV

  1. Press POWER to turn on the TV. The Initial Setup screen appears.
  2. Press CH on the remote control or on the TV front panel to start Auto Program, or press CH to exit.

To perform Auto Program again

  1. Press MENU.
  2. Press to highlight Channel Menu.
  3. Press to highlight Cable. Press to select.
  4. Press or to highlight On or Off according to how you connected your TV. Press to select.
  5. Press to highlight Auto Program. Press to search for channels.
  6. After Auto Program finishes, press MENU to exit.

To reset the TV to factory settings

  1. Turn the TV on.
  2. Hold down RESET on the remote control.
  3. Press and release the POWER button on the TV front panel. The TV will turn itself off, then back on.
  4. Release RESET.

Troubleshooting and error codes

Problem Possible Remedies
I want to reset the TV to the factory settings Turn on the TV. While holding down the RESET button on the remote control, press POWER button on the TV front panel. The TV will turn itself off, then back on again. Release the RESET button.
The TV is dirty Clean the TV with a soft dry cloth. Never use strong solvents such as thinner or benzine, which might damage the finish of the cabinet.
I lost the parental control password In the password screen, enter the following master password: 4357. After using the master password, you must create a new password. You cannot use the master to unlock currently blocked channels.
There is a black box on the screen You have selected a text option in the Setup menu (page 31) and no text is available. To turn off this feature, select Off in the Caption Vision option. If you were trying to select closed captioning, select CC1-4 instead of Text1-4.
There was a blackout or power outage, and now the TV won't turn on and the timer LED is flashing Press the POWER button on your remote control or on the TV front panel.
Digital cable box does not work Be sure that you have not connected the digital cable box to the TV's jack. This jack is not compatible with digital cable boxes. If you are connecting a VCR and digital cable box using a splitter, as described in pages 9, you must use a special bi-directional splitter that is designed to work with your digital cable box.
I cannot operate the remote control Check the orientation of the batteries. Batteries could be weak. Replace them (page 2). Move the TV three to four feet away from fluorescent lights.
I cannot change channels with the remote control Make sure you have not inadvertently switched your TV from the channel 3 or 4 setting if you are using another device to change channels.
I lost the remote control You can use the front panel controls to access your menus, change channels, adjust the volume, or change video inputs (page 2). Contact your nearest Sony Dealer to order a replacement, please call our Sony Direct Accessory and Part Center at 1-800-488-7669 (U.S. residents only).
No picture, no sound Make sure the power cord is plugged in. If a red light is flashing on the front of your TV for more than a few minutes, disconnect and reconnect the power cord. If the problem continues, call your local service center. Check the TV/VIDEO setting: when watching TV, set it to TV; when watching video equipment, set it to VIDEO 1, 2 or 3 (page 3). Try another channel to rule out station trouble.
Poor or no picture, good sound Adjust the Picture setting in the Video menu (page 20). Adjust the Brightness setting in the Video menu (page 20).
No color Adjust the Color setting in the Video menu (page 20).
Only snow appears on the screen Check the antenna and/or cable connections (page 6). Adjust the channel. Make sure the channel selected is currently broadcasting.
Dotted lines or stripes Move the TV away from other electronic equipment. Some electronic equipment creates electrical noise, which can interfere with TV reception.
Double images or ghosts Check your outdoor antenna or call your cable service.
Good picture, no sound Press MUTING so that Muting disappears from the screen (page 3). Check your Audio settings. Your TV may be set to Auto SAP in the MTS feature (page 21). Adjust your TV's volume.
Low or no audio (TV and Cable box) Some cables boxes have volume level controls. Check and see if your cable box or cable box remote has a volume control.
I cannot receive higher number channels (UHF) when using an antenna Make sure Cable is set to Off in the Channel menu (page 22). Perform Auto Program to add channels that are not presently in the memory (page 15).
Cable stations don't seem to work Make sure Cable is set to On in the Channel menu (page 22). Perform Auto Program to add channels that are not presently in the memory (page 15).
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