Brand: SONY
Category: TV
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 9 p.m.
Please refer to the manual for warranty details.
Before operating the TV, please read this manual thoroughly and retain it for future reference.
| Problem | Suggested Remedy |
|---|---|
| No picture (screen is dark), and no sound. | • Check the aerial connection. • Plug the TV in and press the ⏻ button on the front of the TV. • If the standby indicator ⏻ is on, press the ⏻ button or a numbered button on the remote control. |
| Poor or no picture (screen is dark), but good sound. | • Using the MENU system, select the “Picture Adjustment” display and select “RESET” to return to the factory settings. |
| No picture or menu information from equipment connected to the Scart socket. | • Check that the optional equipment is on, and press the INPUT button of the remote control repeatedly until the correct input symbol is displayed on screen. |
| Good picture, no sound. | • Press the MUTE button on the remote control. • Check that “TV Speakers” is “On” in the “Detail Set Up” menu. • Check the Headphones are not connected. |
| No colour on colour programmes. | • Using the MENU system, select the “Picture Adjustment” and select “RESET” to return to the factory settings. |
| Distorted picture when changing programmes or selecting Teletext. | • Turn off any equipment connected to the Scart connectors on the rear of the TV. |
| Wrong characters appear when viewing teletext. | • Using the menu system, display the “Language/ Country” menu and select the country in which you are operating the TV set. For Cyrillic languages, we recommend you select Russian as the country if your own country does not appear in the list. |
| Picture slanted. | • Using the menu system, select the “Picture Rotation” option in the “Detail Set Up” menu to correct the picture slant. |
| Snowy picture when viewing a TV channel. | • Using the menu system, select the “Manual Programme Preset” menu and adjust Fine Tuning (AFT) to obtain better picture reception. • Using the menu system, select the “Noise Reduction” option in the “Detail Set Up” menu and select “Auto” to reduce the noise in the picture. |
| No unscrambled picture whilst viewing unscrambled channel with a decoder connected through the Scart connector 2/2. | • Using the menu system, display the “Set Up” menu. Then select the “Detail Set Up” option and set “AV2 Output” to “TV”. • Check that the decoder is not connected to the 1/1 Scart socket. |
| Remote control does not function. | • Replace the batteries. |
| The standby indicator ⏻ on the TV flashes. | • Contact your nearest Sony service centre. • If you continue to have problems, have your TV serviced by qualified personnel. • NEVER open the casing yourself. |