| No picture (screen not lit), no sound |
- If your TV does not turn on, and a red light keeps flashing, your TV may need service. Call your local Sony Service Center.
- Make sure the power cord is plugged in.
- Push the power button on the front of the TV.
- Check to see if the TV/VIDEO setting is correct: when watching TV, set to TV; when watching connected equipment, set to VIDEO 1, 2, 3, 4, 5 or 6, as appropriate.
- Try another channel; it could be station trouble.
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| Remote control does not operate |
- Batteries could be weak. Check the batteries and replace as necessary.
- Press TV (FUNCTION) when operating your TV.
- Make sure the TV's power cord is connected securely to the wall outlet.
- Locate the TV at least 3-4 feet away from fluorescent lights.
- Check the orientation of the batteries.
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| Dark, poor or no picture (screen lit), good sound |
- Adjust the Picture setting in the Video menu (see page 36).
- Adjust the Brightness setting in the Video menu (see page 36).
- Check antenna/cable connections.
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| Good picture, no sound |
- Press MUTING so that “MUTING” disappears from the screen (see page 4).
- Make sure Speaker is set to ON in the Audio menu (see page 38).
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| Cannot receive upper channels (UHF) when using an antenna |
- Change Cable to OFF (see page 40).
- Use Auto Program in the Channel menu to add receivable channels that are not presently in memory (see page 40).
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| No color |
- Adjust the Color settings in the Video menu (see page 36).
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| Only snow and noise appear on the screen |
- Check the antenna/cable connections.
- Try another channel (it could be station trouble).
- Press ANT to change the input mode (see page 40).
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| Dotted lines or stripes |
- Adjust the antenna.
- Move the TV away from noise sources such as cars, neon signs, or hair-dryers.
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| TV is fixed to one channel |
- Use Auto Program in the Channel menu to add receivable channels that are not presently in the TV's memory (see page 40).
- Check your Channel Fix settings (see page 40).
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| Double images or ghosts |
- Use a highly directional outdoor antenna or a cable (if the problem is caused by reflections from nearby mountains or tall buildings).
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| Cannot operate menu |
- If the item you want to choose appears in gray, you cannot select it.
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| Cannot receive any channels when using cable TV |
- Use Auto Program in the Channel menu to add receivable channels that are not presently in the TV's memory (see page 40).
- Check your cable settings.
- Make sure Cable is set to ON in the Channel menu (see page 40).
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