Brand: SONY
Category: TV
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for KV-HA21
Uploaded: Nov. 21, 2025, 9:26 p.m.
Manual Publish Date: 2001-01-01
Warranty Information
Refer to the provided warranty information for details on your Sony product.
Getting Started:
1. Insert batteries into the remote.
2. Connect the antenna cable.
3. Plug in the power cord and turn on the TV.
4. Press SELECT and PROGR + on the TV to preset channels.
5. Select language on the remote.
WARNINGS:
- High voltages present inside.
- Do not plug in until all connections are made.
- Remove batteries if not in use for extended periods.
- Do not touch TV during lightning storms.
- Keep children away from the TV.
- Do not expose to rain or moisture.
- Do not operate if liquid or solid object falls into the TV.
- Do not block ventilation openings.
- Clean with a dry, soft cloth; avoid chemicals.
- Do not open the cabinet.
- Use only for home. Avoid excessive dust, heat, moisture, vibrations.
- Do not place objects on the TV.
- Do not overload power sockets.
- Do not damage power cord.
- Install on a stable stand.
- Pull cord by the plug, not the cord itself.
- Unplug if not in use for days or before moving.
Securing the TV (KV-HA21 only):
Use supplied screws, clamps, and band to secure the TV to prevent falling.
1. Insert batteries into the remote.
2. Connect the antenna cable.
3. Plug in the power cord and turn on the TV.
4. Press SELECT and PROGR + on the TV to preset channels.
5. Select language on the remote.
WARNINGS:
- High voltages present inside.
- Do not plug in until all connections are made.
- Remove batteries if not in use for extended periods.
- Do not touch TV during lightning storms.
- Keep children away from the TV.
- Do not expose to rain or moisture.
- Do not operate if liquid or solid object falls into the TV.
- Do not block ventilation openings.
- Clean with a dry, soft cloth; avoid chemicals.
- Do not open the cabinet.
- Use only for home. Avoid excessive dust, heat, moisture, vibrations.
- Do not place objects on the TV.
- Do not overload power sockets.
- Do not damage power cord.
- Install on a stable stand.
- Pull cord by the plug, not the cord itself.
- Unplug if not in use for days or before moving.
Securing the TV (KV-HA21 only):
Use supplied screws, clamps, and band to secure the TV to prevent falling.
Troubleshooting and error codes
| Symptom | Solutions |
|---|---|
| Snowy picture, noisy sound | • Check antenna cable and connection (TV, VCR, wall). • Preset channel manually. • Check antenna setup. Contact Sony dealer. |
| Good picture, noisy sound | • Select appropriate TV system (KV-HA21M81/HA21M80). |
| No picture, no sound | • Check power cord, antenna, VCR connections. • Press I/O (power) or ① (main power) to turn on TV. |
| Good picture, no sound | • Press + to increase volume. • Press ※ to cancel muting. |
| Dotted lines or stripes | • Do not use hair dryer or other equipment near TV. • Check antenna setup. Contact Sony dealer. |
| Double images or "ghosts" | • Use fine tuning ("FINE") function. • Turn off or disconnect booster. • Check antenna setup. Contact Sony dealer. |
| No color | • Select appropriate color system. • Adjust color level. • Check antenna setup. Contact Sony dealer. |
| Abnormal color patches | • Keep external speakers or other electrical equipment away from TV. • Press ① (main power) to turn off TV for 15 mins, then turn on to demagnetize. |
| Teletext display is incomplete (snowy picture or double images). (KV-HA21M81 only) | • Check antenna cable and connection (TV, VCR, wall). • Use fine tuning (“FINE”) function. • Check antenna setup. Contact Sony dealer. |
| The ① (standby) indicator on your TV flashes red several times after every three seconds. | • Count flashes. Press ① (main power) to turn off TV. Contact nearest Sony service center. |
| TV cabinet creaks. | • Changes in room temperature cause expansion/contraction. No malfunction. |
| A "boom" sound is heard when the TV is turned on. | • TV's demagnetizing function is working. No malfunction. |