Brand: SONY
Category: Video Camera
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:28 p.m.
Manual Publish Date: 2018
Warranty information is not explicitly detailed in the provided manual excerpts.
| Error Code | Description | Solution |
|---|---|---|
| C:32:00 | Trouble with the product’s hardware. | Turn the power off and on again. |
| C:13:00 | Cannot read or write data on the memory card. | Try turning off and on this product again, or taking out and inserting the memory card several times. An unformatted memory card is inserted. Format the memory card. The inserted memory card cannot be used with this product, or the data is damaged. Insert a new memory card. |
| E:61:00 | Product malfunction occurred. | Initialize this product, then turn the power on again. |
| E:62:00 | Product malfunction occurred. | Initialize this product, then turn the power on again. |
| E:91:00 | Product malfunction occurred. | Initialize this product, then turn the power on again. |
| E:94:00 | Malfunction when writing or deleting data. | Repair is required. Contact your Sony dealer or local authorized Sony service facility. Be prepared to give all numbers in the error code beginning from the E. |
| Internal temp. high. Allow it to cool. | The product has become hot because you have been shooting continuously. | Turn the power off and cool the product and wait until the product is ready to shoot again. |
| FULL | The number of images exceeds that for which date management in a database file by the product is possible. | - |
| ERROR | Unable to register to the database file. | Import all the images to a computer using PlayMemories Home and recover the memory card. |
| Image DataBase File error | There is something wrong in the Image Database File. | Select [Setup] → [Recover Image DB]. |
| System Error | Camera Error. Turn power off then on. | Remove the battery pack, and then re-insert it. If the message appears frequently, consult local authorized Sony service facility. |
| Image Database File error. Recover? | You cannot record and play back an AVCHD movie because the Image Database File is damaged. | Recover the Image Database File following the on-screen instructions. |
| Unable to magnify. Unable to rotate image. | Images recorded with other products may not be enlarged or rotated. | - |
| Cannot create more folders. | A folder in the memory card has the first three digits “999.” | You cannot create any more folders on this camera. |