Brand: Soyealink
Category: Networking Device
Document Type: Quick Start Guide
Language: EN
Brand: Soyealink
Category: Networking Device
Document Type: Quick Start Guide
Language: EN
Uploaded: Nov. 21, 2025, 8:56 p.m.
No specific warranty period is mentioned in this document.
| Issue | Solution |
|---|---|
| Signal strength indicator is red or Internet connection cannot be established | 1. Check if the SIM card is inserted correctly. 2. Restore the router to factory settings. 3. Contact your carrier to check SIM card status. |
| Internet speed is slow | 1. Check signal strength; adjust router position if needed. 2. Adjust device position for better Wi-Fi signal. 3. Switch to Wi-Fi 5 GHz if supported. 4. Restart router and device. 5. Check data traffic limit. |
| Cannot access the router's web-based management page | 1. Ensure computer is connected via Ethernet or Wi-Fi. 2. Ensure computer obtains IP and DNS addresses automatically. 3. Restart browser or try another browser. 4. Restore router to factory settings. |
| Web-based management page content not up to date | Manually clear browser cache and relaunch the page. |