Brand: SULION
Category: Ceiling Fan
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: April 20, 2026, 8:09 p.m.
Manual Publish Date: 2017-06-05
2 years for the equipment and 10 years for the motor.
| Symptom | Probable causes | Solution |
|---|---|---|
| 1. The fan does not work (Important notice: The device must be disconnected from the power supply and the assistance of a certified electrician may be necessary) | A. The fuse is blown or the switch is "open", disconnecting the power supply to the device | Check the fuses and switches on the device installation power circuit |
| B. System wiring connections are not adequately tightened | Check that wiring connections have been done correctly. They must be carried out by a certified electrician. | |
| C. The remote control is unresponsive | Replace the remote control battery if necessary. Otherwise, resynchronize the transmitter and receiver. | |
| D. No power supply | Check that the system has power and that it reaches the device. | |
| 2. Fan wobbling (follow the instructions in the "Wobbling" section of this manual) | A. The fan blades are not parallel to the ceiling | Follow the instructions indicated in the "Balancing" section of this manual. |
| B. Blade fastening screws are loose | Follow the instructions indicated in the "Balancing" section of this manual. | |
| C. Deformed blades | Follow the instructions indicated in the "Balancing" section of this manual. | |
| 3. Excessive noise when the fan moves | A. Upper canopy is touching the ceiling | Lower the upper canopy, ensuring a separation from the ceiling of no less than 3 mm. |
| B. Blade fastening screws are loose | Tighten all fastening screws once again (but not excessively) | |
| C. Ceiling mounting is loose | Retighten all ceiling mount screws | |
| D. Incorrect remote control | Replace the remote control with that provided with the device. This must be supervised by a certified electrician. Contact the distributor | |
| 4. Mechanical noise | A. If this is the first use, leave the fan on for at least 8 hours. In the event that mechanical noise continues after this period, contact the technical service | N/A |
| 5. The lights does not turn on | A. The light is defective | Replace the light |
| 6. The fan turns but the airflow is inadequate | A. Incorrect blade rotation direction | The blades may be rotating in the opposite direction. Follow the directions in the "Rotation Direction" section of this manual. |
| B. Inadequate distance between the ceiling and blades | Installing a fan without a shaft, flush with the ceiling, can reduce airflow. | |
| C. Existence of nearby objects | There may exist objects in the room that block airflow. | |
| D. Inadequate blade diameter | The fan chosen may be too small for the volume of the room where it is installed |