Manual for eSATA/USB Secure Hard Drive

Manual for eSATA/USB Secure Hard Drive

Brand: ThinkPad

Category: External Hard Drive

Document Type: Manual

Language: EN

Available Languages: EN , ES

Uploaded: Nov. 21, 2025, 7:09 p.m.

Manual Publish Date: 2010-01-01

Warranty Information

Offers a 3-year warranty on parts and a 1-year warranty on labor.

Working Modes:

  • Standby Mode: Secure hard drive is locked. Gateway to other modes.
  • User Mode: Secure hard drive is unlocked.
  • Admin Mode: Secure hard drive is locked.

Password Management:

  • Passwords are required for Admin and User Modes.
  • Admin Password can be changed in Admin Mode.
  • User Password can be added, deleted, or changed in Admin Mode.

Security Features:

  • Full disk encryption.
  • AES 256 bits algorithm.

Troubleshooting and error codes

QuestionAnswer
How do I use the secure hard drive for the first time?Enter Admin Mode with default password (12345678) to change password or create User Password, or directly enter User Mode with the default password.
Why could I not enter the User Mode after attaching the drive and entering the correct password?Wait a few seconds after attaching the drive for it to become ready for password input.
What can I do if I forget the User Password?Enter Admin Mode, delete the previous User Password, and create a new User Password.
What can I do if I forget the Admin Password?Perform a complete reset of the secure hard drive. All data will be lost. Initialize, allocate, and format the drive manually. The default Admin Password 12345678 will be restored.
Why did the operating system not recognize the secure hard drive after a complete reset and entering User Mode?Initialize, allocate, and format the secure hard drive manually.
Can I initialize and format the secure hard drive with a Windows user account?No, you must use the Admin account.
How do I use the secure hard drive without a password?You cannot. It is a full disk encryption product that requires a password.
What encryption algorithm is used?AES 256 bits algorithm.
Why could I not change my User Password if it has the same digits as the Admin password?You can only change it in Admin Mode. In User Mode, the User Password with identical digits to the Admin Password cannot be changed or deleted.
Why could I not create recovery media using ThinkVantage Rescue and Recovery?Ensure the secure hard drive is accessed correctly. If issues persist, format the drive with the NTFS file system.
Why could I not initialize, partition, or format the secure hard drive?Ensure you have administrator privileges and are using the administrator account in Admin Mode.
Why could the system not boot from the secure hard drive?The secure hard drive requires a password input and unlock time before booting. By the time it's unlocked, the system has already finished booting.
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