Brand: TOSHIBA
Category: Microwave Oven
Document Type: Manual
Language: EN
Manual for ER-SD95HKW
Uploaded: Nov. 21, 2025, 7:54 p.m.
Basic Operation
This manual provides instructions for operating the TOSHIBA ER-SD95HKW Smart Superheated Steam Oven.
Key operations include:
- Cooking Modes: Microwave, Steam Microwave, Grill, Superheated Steam, Baking, Fermentation.
- Automatic Functions: Features numerous pre-programmed menus for various food types (e.g., Rice, Dishes, Milk Coffee, Defrost, Crispy Heating, Bread).
- Manual Control: Allows users to set time and temperature for custom cooking.
- Cleaning: Includes self-cleaning and pipe water removal methods.
Always refer to the safety instructions before use.
Troubleshooting and error codes
| Symptom | Cause • troubleshooting method | Page for reference |
|---|---|---|
| After the power plug is inserted into the socket, it still does not display anything and does not run | When the oven door is closed, only the power plug is inserted into the socket and not energized. Open the oven door once, and then it is powered on and displays the contents. | - |
| Not working at all | Is there a power failure? Is the power plug disconnected? Is the fuse or circuit breaker in your home disconnected? |
- |
| No sound from buzzer | Is it set to eliminate buzzing? Refer to Tone (buzzing sound) (P.50) for reset. | - |
| Press "Heating Start", and there is no response | Please close the oven door and wait for a moment before operating. (In order to prevent misoperation, pressing the button immediately after closing the oven door will not respond) | - |
| No response or display even if the button is pressed | In order to save energy, the power supply will be automatically disconnected and the display will disappear more than 5 min after opening the oven door. (No response to operation) | - |
| After the oven door is opened, the display screen displays "0" | After the oven door is opened, the power supply will be turned on and "0" will be displayed. | - |
| Circuit breaker is disconnected | Are electrical products used in excess of the household capacitance (agreed capacity with electric power company)? Please turn off the power supply of other unnecessary electrical products, restore the circuit breaker and reuse it. | - |
| Ticks during cooking | This is the sound of switch changeover inside the product. | - |
| During and after cooking, sometimes no sound of (fan) | During and after cooking, the fan that cool electrical components may operate. | - |
| During cooking, the sound is sometimes high and sometimes low | After cooking, the cooling fan will blink to display "冷卻". Do not unplug the power plug when the cooling fan is running. The fan does not sound during cooking, and heating continues. After cooking, even if the fan makes a sound, heating is not carried out. Shortly after cooking, the fan stops. | - |
| It feels like the operation is stopped during cooking | Continue to make sound after cooking | - |
| The prompt tones will sound 1 min, 3 min and 5 min after cooking | After cooking, if the food in the oven is not taken out, there will be a sound prompt. Please open the oven door or press "Cancel". | - |
| Fogging of oven door and display screen | During and after cooking, the door glass and display screen may fog due to temperature difference, but the fog will disappear automatically after about 2h. After drying and deodorization in the oven, the fog will disappear after about 30 min. P.18 | - |
| After cooking, There are water drops in the oven and inside the oven door | In order to improve cooking performance and enhance the airtightness in the oven, even if it is not steam cooking, water vapor from food will adhere to the oven and oven door. After the water droplets cool down, please wipe them clean with a dry cloth every time and then dry them in the air. (P.47) In addition, water droplets are liable to drip after the placing surface is unstable or inclined. Please place it in a flat place with sufficient strength. | - |
| Dripping | Water vapor leakage may occur due to different cooking menus and room temperature, but this does not affect cooking performance, etc. In addition, microwave cooking does not create a microwave leakage problem. | - |
| There is accumulated water in the oven | When starting to use, it may smoke and emit odor due to the burning of anti-rust oil. Grease and food stick to the oven and oven door, which may burn and emit odor. Please conduct drying and deodorization in the oven. P.18 | - |
| Water vapor leaks between the oven door and the main unit | Is the oven door opened during heating? Please press "Start" after closing the oven door. When there is an automatic cooking menu to be operated during heating, the buzzer will sound 5 times for prompt. Please open the oven door for operation, and press "Start" after closing the oven door. | - |
| Smoke and odor emission | When starting to use, it may smoke and emit odor due to the burning of anti-rust oil. Grease and food stick to the oven and oven door, which may burn and emit odor. Please conduct drying and deodorization in the oven. P.18 | - |
| Sudden stop during cooking | Is the oven door opened during heating? Please press "Start" after closing the oven door. When there is an automatic cooking menu to be operated during heating, the buzzer will sound 5 times for prompt. Please open the oven door for operation, and press "Start" after closing the oven door. | - |