Brand: TOSHIBA
Category: Other
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for e-STUDIO2050c/2550c
Uploaded: Nov. 21, 2025, 7:07 p.m.
Manual Publish Date: 2013-10-01
Warranty Information
Warranty information is not explicitly detailed in the provided sections.
This manual provides troubleshooting guidance for TOSHIBA Multifunctional Digital Systems. It covers common issues related to hardware, copying, printing, scanning, e-filing, and network connections. It includes steps for clearing paper misfeeds, replacing toner cartridges, refilling staples, and cleaning various components. The guide also lists error codes and their corrective actions, along with advice for general operations, originals and paper handling, and regular maintenance.
Troubleshooting and error codes
| Message | Problem Description | Corrective Action |
|---|---|---|
| Close *** cover. | The cover indicated by *** is open. | Check the cover on the touch panel and close it. |
| Misfeed in *** | Paper misfeed has occurred inside the equipment. | Remove the misfed paper following the guidance displayed on the touch panel. P.13 "Clearing a Paper Misfeed" |
| Install new *** toner cartridge | No toner is left. "***" indicates the color. | See the color indication on the touch panel and replace the toner cartridge. |
| *** TONER NOT RECOGNIZED Check the toner cartridge | The toner cartridge indicated by *** is not installed at all or improperly so. | Install the toner cartridge correctly. P.43 "Replacing a Toner Cartridge" |
| Check paper size setting on control panel for drawer N. Check the direction or size of the paper. | Paper misfeed has occurred because of the mismatch between the paper size placed in drawer N and the size registered for the drawer N in the equipment. | Use the recommended toner cartridge. P.43 "Replacing a Toner Cartridge" |
| Wait (Performing Self-check) | The equipment is undergoing maintenance to keep its imaging quality. | Wait until the adjustment is completed and the message disappears. |
| Time for cleaning. Open the front cover and follow the guidance. | The main charger or the LED print head need cleaning. | Clean the main charger and the LED print head. P.56 "Cleaning the Main Chargers and LED Print Heads" |
| Check the original and set it again | The original is misfed inside of the Reversing Automatic Document Feeder. | Remove the misfed original following the guidance on the touch panel. P.15 "Paper misfeed in the Reversing Automatic Document Feeder (Lower)" |
| Change direction of original | The direction or the size of the original placed on the Reversing Automatic Document Feeder is incorrect. | Check the direction and the size of the original and then replace it on the Reversing Automatic Document Feeder. Then reattempt the operation. |
| Change from this mode Count over, cannot store anymore | The number of originals to be scanned has exceeded the limit specified with the department or user code during scanning. | Ask your administrator for details of setting the limit for the number of copies. |
| READY(*** TONER NOT RECOGNIZED) Check the toner cartridge | The toner cartridge indicated by *** is not installed at all or improperly so. | Install the toner cartridge correctly. P.43 "Replacing a Toner Cartridge" |
| READY (SADDLE STITCH TRAY FULL) | The saddle stitch tray of the finisher is full of paper. | Remove the paper from the saddle stitch tray of the finisher. |
| READY (CHECK SADDLE STITCH STAPLER) | Staple jam has occurred in the stapler of the saddle stitch unit. | Remove the jammed staples. P.41 "Staple jam in the Saddle Stitch unit" |
| READY (CHECK STAPLER) | Staple jam has occurred in the stapler of the finisher. | Remove the jammed staples. P.37 "Clearing a Staple Jam" |
| READY (HOLE PUNCH DUST BIN IS FULL) | Hole punch dust bin is full of paper punchings. | Remove the paper punchings. P.59 "Cleaning the Hole Punch Dust Bin" |