Name: Manual for e-STUDIO555/655/755/855
Brand: TOSHIBA
Availability: InStock

Troubleshooting and error codes

Message	Problem Description	Corrective Action
Misfeed in ***	Paper jam has occurred inside the equipment.	Remove the jammed paper following the guidance displayed on the touch panel. P.11 "Clearing a Paper Jam"
Check paper size setting on control panel for drawer N	Paper jam has occurred because of the mismatch between the paper size placed in drawer N and the size registered for the drawer N in the equipment.	Just removing the jammed paper does not prevent another paper jam. Be sure to correctly register the paper size in the equipment. P.26 "Clearing paper jams caused by a wrong paper size setting"
Wait (Performing Self-check)	The equipment is undergoing maintenance to keep its imaging quality.	Wait until the adjustment is completed and the message disappears.
Check the original and set it again	The original is jammed inside of the Reversing Automatic Document Feeder.	Remove the jammed original following the guidance on the touch panel. P.13 "Paper jam in the Reversing Automatic Document Feeder (Lower)"
Change direction of original	The direction or the size of the original placed on the Reversing Automatic Document Feeder is incorrect.	Check the direction and the size of the original and then replace it on the Reversing Automatic Document Feeder. Then reattempt the operation.
Change from this mode Count over, cannot store anymore	The orientation of the original placed on the original glass is incorrect. The number of originals to be scanned has reached the limit of 2000 sheets during scanning. (The magazine sort or page number function is used.)	Change the orientation of the original by 90 degrees and place it on the original glass. Reduce the number of originals to be scanned to less than 2000 sheets, and try again.
READY (CHECK SADDLE STITCH STAPLER)	Staple jam has occurred in the stapler of the saddle stitch unit.	Remove the jammed staples. P.34 "Staple jam in the saddle stitch unit"
READY (CHECK SADDLE STITCH STAPLER)	No staples are left in the stapler of the saddle stitch unit.	Refill the staples. P.45 "Refilling saddle stitch unit staples"
READY (CHECK STAPLER)	Staple jam has occurred in the stapler of the finisher.	Remove the jammed staples. P.31 "Clearing a Staple Jam"
READY (CHECK STAPLER)	No staples are left in the stapler of the finisher.	Refill the staples. P.42 "Refilling With Staples"
READY (HOLE PUNCH DUST BIN IS FULL)	Hole punch dust bin is full of paper punchings.	Remove the paper punchings. P.47 "Cleaning the Hole Punch Dust Bin"
READY (INNER TRAY FULL)	The exit tray of the equipment is full of paper.	Remove the paper from the exit tray of the equipment.
Add paper	No paper is left in a drawer or on the bypass tray.	Set paper in the drawer or on the bypass tray. The touch panel indicates which drawer (or the bypass tray) has no paper. To set paper, refer to the Copying Guide.
Call for service	The equipment requires adjusting by a service technician.	Contact your service representative with the error code displayed on the right side of the touch panel. ▲ WARNING Never attempt to repair, disassemble or modify the equipment by yourself. You could cause a fire or get an electric shock. Always contact your service representative for maintenance or repair of the internal parts of the equipment.
Examine stapler in the Saddle Stitch unit	Staple jam has occurred in the stapler of the saddle stitch unit.	Remove the jammed staples. P.34 "Staple jam in the saddle stitch unit"
Check staple cartridge in the Saddle Stitch unit	No staples are left in the stapler of the saddle stitch unit.	Refill the staples. P.42 "Refilling With Staples"
Check staple cartridge	No staples are left in the stapler of the finisher.	Refill the staples. P.42 "Refilling With Staples"
Examine Stapler	Staple jam has occurred in the stapler of the finisher.	Remove the jammed staples. P.31 "Clearing a Staple Jam"
Saving energy Press START button	The equipment has entered into the energy saving mode since it has not been used for a certain time.	Press any of the [START], [COPY], [e-FILING], [SCAN], [PRINT], [FAX] and [ENERGY SAVER] buttons to clear the energy saving mode.
CHANGE DRAWER TO CORRECT PAPER SIZE	No paper suitable for the original is set.	Place the suitable size paper for the original in the drawer.
Time for periodic maintenance	The size of the original is not detected correctly because the original is sent from the Reversing Automatic Document Feeder at a skew.	Replace the original while aligning the side guides of the Reversing Automatic Document Feeder to its width so that it will be placed straight. If you do not want the equipment strictly to distinguish A4 and LT, or A3 and LD at the scanning of the original, contact your service technician or service representative.
POWER FAILURE	A job was interrupted by a power failure or some other reason.	The print or fax job may be incomplete. Press [JOB STATUS] to check whether any jobs are unfinished. To clear the messages, press the [FUNCTION CLEAR] button twice.
ERASING DATA	The Data Overwrite Enabler is clearing the data.	This message is displayed if the Data Overwrite Enabler (optional) is installed. You can operate the equipment while the message is displayed.
Check paper size setting on control panel for Bypass	Paper jam has occurred because of a mismatch between the paper size placed in the bypass tray and the size registered for the bypass tray in the equipment.	Register the paper size correctly. Just releasing the paper jam does not prevent another paper jam. P.26 "Clearing paper jams caused by a wrong paper size setting"
Set the paper on the bypass tray again.	The paper placed on the bypass tray jammed.	Remove the jammed paper and set the paper again.
Check the direction or size of the paper on the bypass tray and press START	The direction or the size of the paper placed on the bypass tray is incorrect.	Check the direction and the size of the paper and then replace it on the bypass tray.
Reboot the machine	An error has occurred in the equipment and it stopped normal operation.	Rebooting the equipment may correct the error. To reboot the equipment, turn the main power switch off and then on.
Toner near Empty	Toner is running out.	Prepare a new toner cartridge. • Replace a toner cartridge after the message "Install new toner cartridge" is displayed. • If you replace a toner cartridge with a new one while some toner is still left, make sure to clear the counter. This is necessary for the equipment to display the next "Toner near Empty" message at the proper time. For the procedure, see below. P.40 "Replacing a "Near Empty" toner cartridge"
Open the toner cover Install new toner cartridge	No toner is left.	Open the toner cover and replace the toner cartridge with a new one. (About another 2000 copies can be made after this message appears. The number varies depending on the conditions of copying.) P.37 "Replacing a Toner Cartridge"
Please Empty Hole Punch Waste	The Hole Punch Unit dust bin is full.	Remove the paper punchings. P.47 "Cleaning the Hole Punch Dust Bin"
The number of originals exceeds the limit Will you copy stored originals?	The number of image scanning exceeded the maximum (about 2000 in A4 or LT).	To print out the data for the originals stored (scanned) until the message appeared, press [YES] on the touch panel. To delete the stored data, press [NO].
Not enough Work Space to store originals Will you print out stored originals?	Internal memory available ran out while scanning.	To print out the data for the originals stored (scanned) until the message appeared, press [YES] on the touch panel. To delete the stored data, press [NO].