Name: Manual for FT-8801A
Brand: TOSHIBA
Availability: InStock

Troubleshooting and error codes

PROBLEM	SOLUTION
The handset battery pack does not charge.	• The charging contacts of the handset and base are not clean. → Clean them with a dry cloth. • The battery is not connected with correct polarity. → Install the battery pack correctly. • The battery is several years old. → Replace with a new battery.
Battery pack becomes low quickly.	• The battery was not fully charged at the initial charging. → Charge the battery for 12 to 16 hours without any interruption. • The battery is several years old → Replace with a new battery
Can not make or receive calls.	• The AC adaptor of the base unit is disconnected. → Plug the AC adaptor into the base unit and the AC 120V outlet.
Can not hear dialtone.	• The battery is low. → Place the handset on the base unit to recharge. • Telephone line cord is disconnected. → Check both ends of the telephone jack. • The previous call was not disconnected. → Press TALK to disconnect the line. • Trouble with the telephone line. → Check an extension line.
Low battery blinks on the display.	• Outlet used is controlled by a wall switch in its OFF position. → Relocate it to another outlet. • The handset is too far from the base unit. → Bring the handset near the base unit. • Dial setting needs to be changed. → Press and hold FLASH key then choose the appropriate setting.
The handset does not ring or receive a page.	• The battery is low. → Return the handset to the base. • The handset is located away from the base or the battery has been discharged. → Return the handset to charge when finished with your call. • The digital security code is changed. → Remove the handset from the base unit and press and hold PAGE. While the handset is emitting, return the handset to the base unit.
CHARGE LED will not light when the handset is placed on the base.	• The battery is low. → Place the handset on the base unit to recharge. • The charging contacts of the handset and the base are not clean. → Clean them with a dry cloth. • The AC adaptor of the base unit is disconnected. → Plug the AC adaptor firmly into the base unit and AC 120V outlet. • The handset is not on the base. → Place the handset on the base properly.
Noise or interference.	• The handset is too far from the base unit. → Bring the handset near the base unit. • The battery is low. → Place the handset on the base unit to recharge. Interference. → Relocate to another outlet. • Interference from TV, Microwave oven, computer and electrical appliances. → Press CH to select a clearer channel, or relocate the base unit. • Excessive line noise. → Check with another telephone.
The unit does not operate properly.	• The phone needs to be reset. → Disconnect the AC adaptor and reconnect it after a few seconds.
When the handset is returned to the base unit with the volume level set at High, a momentary squeal or howling sound may sometimes be heard.	• This is normal. → It may be prevented by changing the volume setting to Medium or Low before returning the handset to the base unit.
The phone does not display the Caller ID/Call Waiting data.	• You have to subscribe to Caller ID/Caller ID on Call Waiting services. → Check with your local telephone company. • You answered the call before Caller ID data was received. → Let the phone ring twice before you answer the call. • The call is via PBX. → See page 26 • The battery is not fully charged. → Charge the battery.
Auto talk and Any-key feature do not work.	• Auto talk feature has been set to OFF. → Set this feature to ON. (Any-key feature automatically set to ON)

Manual for FT-8801A

Warranty Information

Troubleshooting and error codes