Brand: TOSHIBA
Category: Television
Document Type: Manual
Language: EN
Brand: TOSHIBA
Category: Television
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 6:48 p.m.
One year warranty on parts and labor, two years on the picture tube. Commercial units have a 90-day warranty.
| Problem | Solution |
|---|---|
| TV will not turn on | • Make sure the power cord is plugged in, then press POWER. • The remote control batteries may be dead. Replace the batteries. |
| No picture, no sound | • Check the antenna/cable connections. |
| No sound, picture OK | • The sound may be muted. Press VOLUME. • The station may have broadcast difficulties. Try another channel. • Make sure the SPEAKERS function in the AUDIO menu is set properly. • Make sure the AUDIO CENTER CHANNEL switch is set properly. • If the MTS feature is in SAP mode, change it to STEREO mode. |
| Poor picture, sound OK | • Check the antenna connections. • The station may have broadcast difficulties. Try another channel. • Adjust the PICTURE menu. • Make sure your other devices are connected to the TV correctly. |
| Poor reception of broadcast channels | • The station may have broadcast difficulties. Try another channel. • Check the antenna connections. • If you are using a VCR, make sure the TV/VCR button on the remote control is set correctly. |
| Cannot receive above channel 13 | • Make sure the device switch on the remote control is set to the mode that corresponds with the signal source type (cable company or outside antenna). |
| Black box appears on the screen | • The closed caption feature may be set to one of the Text modes (T1, T2, T3, or T4). Turn closed captioning OFF. |
| Unable to select a certain channel | • The channel may be locked with the CH LOCK feature, or erased with the ADD/ERASE feature. |
| Multiple images | • The station may have broadcast difficulties. Try another channel. • Antenna reception may be poor. Use a highly directional outdoor antenna. |
| Poor color or no color | • The station may have broadcast difficulties. Try another channel. • Adjust the TINT and/or COLOR in the PICTURE menu. |
| No stereo or SAP sound from a known MTS broadcast | • Make sure the MTS feature is set properly. |
| The front panel buttons do not operate | • Check the FRONT PANEL LOCK feature. |
| The remote control does not operate | • Make sure the appropriate device mode on the remote control is selected. • Remove all obstructions between the remote control and the remote control sensor in the TV. • The remote control batteries may be dead. Replace the batteries. |
| Cannot access signal input sources (VIDEO1, VIDEO2, VIDEO3, ColorStream HD1/HD2, DVI/HDCP) and/or Channels 3 and 4. | • Check the VIDEO LOCK feature. |