Brand: VersaPro
Category: Computers
Document Type: Manual
Language: EN
Brand: VersaPro
Category: Computers
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 7:06 p.m.
Manual Publish Date: 2016-12-01
Warranty details are not explicitly stated in this section of the manual.
| Problem | Possible Cause | Solution |
|---|---|---|
| If the computer does not start up | System does not start up | Connect the "recovery drive" to the USB port, turn on the power and press <F12> key, select startup device, choose keyboard layout, enter recovery key if BitLocker is displayed, select [Troubleshoot], then [Recover from a drive]. |
| If the setup screen is not displayed | BIOS Setup screen appears instead of Windows setup | Press the <F2> key, select [System Date] and [System Time] menus to set date and time, press <F9> to load default settings, press <F10> to save and restart. |
| If the computer is unresponsive or shows an error message during setup | System unresponsive or error message | Note the error message, hold down the power switch for at least four seconds for a forced shutdown. Wait five seconds before powering on and refer to "If you accidentally turn off the power during setup". |
| Battery recharge indicator does not illuminate | Battery is fully charged or nearly fully charged | This is normal; it happens when the battery has been charged to at least 95% capacity. |
| Cannot recharge battery although enabled by BIOS Setup utility | Possible connection issue | Disconnect the USB cable then reconnect it. |
| Peripheral device not detected after installing or removing | Fast Startup function is enabled | Disable the "Fast Startup" function by unchecking "Turn on fast startup (recommended)" in Power Options. |