Brand:
Whirlpool
Category: Air Conditioner
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand:
Whirlpool
Category: Air Conditioner
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:41 p.m.
Manual Publish Date: 2023-06-01
This is a one-year limited warranty for Whirlpool air conditioners, covering defects in materials or workmanship.
Press the up arrow button to increase the set temperature.
Press the down arrow button to decrease the set temperature.
| PROBLEM | POSSIBLE CAUSES | RECOMMENDED SOLUTIONS |
|---|---|---|
| The Air Conditioner Will Not Start | The air conditioner is unplugged. | Make sure that the power supply cord is plugged into a grounded 3 prong outlet. |
| The fuse is blown/circuit breaker is tripped. | Check the house fuse/circuit breaker box and replace the fuse or reset the breaker. | |
| Power failure. | The unit will automatically restart when power is restored. There is a protective time delay (approximately 3 minutes) to avoid tripping of the compressor overload. The unit may not start normal cooling for 3 minutes after it is turned back on. | |
| The power cord reset button is tripped. | Press the reset button located on the power cord plug. If the reset button will not stay engaged, discontinue use of the air conditioner and contact a qualified service technician. | |
| The Air Conditioner Is Not Cooling Properly | Airflow is restricted. | Make sure that there are no curtains, blinds, or furniture blocking the front of the air conditioner. |
| The temperature control is not set correctly. | Lower the set thermostat temperature. | |
| The air filter is dirty. | Clean the filter. See the "Air Conditioner Care" section. | |
| The room is too warm. | Allow time for the room to cool down after turning on the air conditioner. | |
| Cold air is escaping. | Close all open doors and/or windows where warm air may be entering. | |
| The cooling coils are frozen. | See "The Air Conditioner Is Freezing Up" below. | |
| The Air Conditioner Is Freezing Up | Ice is blocking the airflow. | Turn off the unit and allow it to thaw until the ice has melted, then operate on a higher fan speed. If this continues to occur, contact customer service for additional help. |
| The Remote Control Is Not Working | Batteries are inserted incorrectly. | Check that the batteries are inserted in the correct direction. |
| Batteries are dead. | Replace the batteries and dispose of them in a responsible manner. | |
| Water Is Dripping From the Unit on the Outdoor Side | The weather is hot and humid. | This is normal during periods of high humidity. NOTE: Do not drill a hole into the bottom of the metal base pan; doing so will reduce cooling performance. |
| Water Is Dripping Inside the Room | The air conditioner is not properly leveled. | The air conditioner should slope slightly downward toward the outside. Level the air conditioner to provide a downward slope toward the outside to ensure proper drainage. See the "Installation Instructions" section. NOTE: Do not drill a hole into the bottom of the metal base pan; doing so will reduce cooling performance. |
| Water Collects in the Base Pan | Moisture removed from the air is collecting in the base pan. | This is normal. Water that collects in the base pan will evaporate to the outside air. This helps with the unit's cooling process. NOTE: Do not drill a hole into the bottom of the metal base pan; doing so will reduce cooling performance. |
| Digital display reads "E1", "E2" | A sensor has failed. | Contact customer service. |