Brand:
Whirlpool
Category: Dishwasher
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for DU810, DU811, DU850
Uploaded: Nov. 21, 2025, 8:39 p.m.
Warranty Information
One year limited warranty covering parts and labor for defects in materials or workmanship.
To start, scrape large food soil and hard items from dishes. Load the dishwasher properly, ensuring spray arms can spin freely. Add detergent and check rinse aid. Close the door firmly and run hot water at the sink until hot. Select the desired cycle and options. For DU850, turn the cycle control knob to start. Stop the dishwasher by slightly opening the door or turning the cycle control knob to Off.
Troubleshooting and error codes
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher is not operating properly | Door not closed tightly or latched | Close and latch door securely. |
| Wrong cycle selected | Refer to "Cycle Selection Charts." | |
| No power to dishwasher; fuse blown or breaker tripped | Replace fuse or reset breaker. Call electrician if problem continues. | |
| Motor stopped due to overload | Motor resets itself in a few minutes. If not, call for service. | |
| Water shutoff valve (if installed) turned off | Turn valve on. | |
| Dishwasher will not fill | Overfill protection float stuck | Press down to release. Ensure float can move freely. |
| Water remains in the dishwasher | Cycle not complete | Wait for cycle to complete. |
| Detergent remains in dispenser | Ensure cycle is complete. Check if detergent is lumpy; replace if necessary. Ensure bottom rack is installed with bumpers facing front. | |
| White residue on access panel | Too much detergent used | Refer to "Detergent Dispenser." |
| Detergent making excess foam | Try a different brand. | |
| Odor in the dishwasher | Dishes washed infrequently | Run rinse cycle daily until full load. |
| New plastic smell | Run vinegar rinse as described in "Spotting and filming on dishes." | |
| Condensation on kitchen counter (built-in) | Dishwasher not aligned with countertop | Refer to Installation Instructions. |
| Dishes are not completely clean | Food soil left on dishes | Load correctly. Check water temperature (120°F/49°C). Use correct amount of fresh detergent. Check for clogged pump/spray arm. Check water pressure (20-120 psi). Avoid using soap or laundry detergents. |
| Detergent caked in dispenser | Use fresh detergent; clean dispenser. | |
| High suds | Use recommended dishwasher detergents only. | |
| Dishwasher door will not close | Bottom rack backward | Ensure rack bumpers face the door. |
| Spots and stains on dishes | Spotting and filming | Use rinse aid. Check water temperature. Use correct amount of fresh detergent. Ensure home water pressure is adequate. Try a white vinegar rinse (occasional use). |
| Silica film or etching | Use minimum detergent, liquid rinse aid, underload, and avoid heated drying. Permanent and cannot be removed. | |
| White spots on nonstick cookware | Reseason cookware after washing. | |
| Brown stains | High iron content? Rewash with citric acid crystals. Follow with normal cycle. Consider iron removal unit if frequent. | |
| Black or gray marks | Aluminum items rubbing? Hand wash. Remove marks with mild abrasive cleaner. | |
| Orange stains on plastic | Tomato-based foods? Stains fade over time. Heated drying speeds fading. Rinse cycle and air dry help reduce staining. | |
| Dishes do not dry completely | Improper loading/overloading | Load for proper drainage. |
| No rinse aid | Fill rinse aid dispenser. | |
| Using air-dry option | Use heated drying option. | |
| Dishes are damaged | Chipping | Load dishes securely. Minimize rack movement. Avoid washing delicate china/glassware by hand. |
| Noises | Grinding, grating, crunching, buzzing | Hard object in wash module. If persists, call for service. |