Brand:
Whirlpool
Category: Dryers
Document Type: Parts/Service
Language: EN
Brand:
Whirlpool
Category: Dryers
Document Type: Parts/Service
Language: EN
Uploaded: Nov. 21, 2025, 9:24 p.m.
Manual Publish Date: 2017-01-01
| Problem | Possible Causes | Checks & Tests |
|---|---|---|
| WILL NOT POWER UP No operation No keypad response No LEDs or display |
No power to dryer. Connection problem between AC plug and dryer. Connection problem between ACU and UI. Power supply not present at machine electronics. User Interface problem. |
Check power at outlet; check circuit breaker, fuses, or junction box connections. See TEST #2: Supply Connections, page 13. Check connections and harness continuity between ACU and UI. See TEST #1: ACU Power Check, page 12. See TEST #6: Buttons & Indicators, page 19. |
| WILL NOT START CYCLE (No response when Start is pressed) | Door filter or bottom lint filter not present or not positioned properly (filter icon showing in display). Door not fully closed/not striking the door latch. Door switch problem. Drive belt problem. Motor problem. User Interface or communication problem. ACU problem. |
Place door filter or bottom lint filter into position and make sure it is fully inserted. See TEST #11: Heater Exchange Switch, page 22. Be sure the door is completely closed, then press and hold START. See TEST #7: Door Switch, page 20. See TEST #3: Motor Circuit, page 14. See TEST #3: Motor Circuit, page 14. See TEST #6: Buttons & Indicators, page 19 and TEST #12: Communication Between UI and ACU, page 22. See TEST #1: ACU Power Check, page 12. |
| WILL NOT SHUT OFF WHEN EXPECTED | Poor airflow. Start/Pause button problem. Moisture sensor problem. NTC thermistor problem. User Interface or communication problem. ACU problem. |
Check lint filters and fan. Clean if necessary. See TEST #6: Buttons & Indicators, page 19. See TEST #5: Moisture Sensor, page 18. See TEST #4c: Thermistors, page 17. See TEST #6: Buttons & Indicators, page 19 and TEST #12: Communication Between UI and ACU, page 22. See TEST #1: ACU Power Check, page 12. |
| CONSOLE WON'T ACCEPT SELECTIONS | User selected invalid option. User Interface or communication problem. |
Refer customer to Use & Care Guide. See TEST #6: Buttons & Indicators, page 19 and TEST #12: Communication Between UI and ACU, page 22. |
| DRUM WILL NOT SPIN | Drive belt problem. Door switch problem. Motor problem. ACU problem. |
See TEST #3: Motor Circuit, page 14. See TEST #7: Door Switch, page 20. See TEST #3: Motor Circuit, page 14. See TEST #1: ACU Power Check, page 12. |