Brand:
Whirlpool
Category: Home Appliances
Document Type: Manual
Language: EN
Brand:
Whirlpool
Category: Home Appliances
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 9:01 p.m.
One-year limited warranty covering defects in materials or workmanship, with specific exclusions.
Ensuring Proper Air Circulation: Cool air enters from the freezer wall and moves down, recirculating through the vent near the bottom. Do not block vents with food packages to maintain airflow and prevent temperature/moisture issues. Wrap foods tightly to avoid odor transfer and drying.
Using the Control: The temperature control is preset. Ensure it is set to the recommended snowflake setting. Adjustments should be made one setting at a time, allowing 24 hours for stabilization. Use 'Cooling On/Off' to turn cooling on or off, and 'Fast Freeze' for rapid cooling before adding large amounts of unfrozen food.
Alerts: Features include an 'Over Temperature Alert' and 'Door Ajar Alarm' to notify you of potential issues.
Ice Maker: If equipped, turn the ice maker on by lowering the shutoff arm. It has an automatic shutoff. Allow 24 hours for the first batch and discard the first three.
| PROBLEM | RECOMMENDED SOLUTIONS |
|---|---|
| Freezer Will Not Operate | Check that the freezer is not running an automatic defrost cycle. Check that it is plugged into a grounded 3 prong outlet. Check that the temperature control is turned on. Replace the fuse or reset the circuit breaker. NOTE: If problems continue, contact an electrician. |
| Lights Do Not Work | Check that it is plugged into a grounded 3 prong outlet. Check that the light bulb is tight in the socket and is not burned out. |
| Water in Defrost Drain Pan | It is normal for water to drip into the defrost drain pan when freezer is defrosting. When humidity is high, it is normal for water in the defrost pan to take longer to evaporate. |
| Motor Seems to Run Too Much | Check that door closes properly. Adding a large amount of food warms the freezer causing the freezer to run longer to cool back down. If this is the situation, wait approximately 6 to 8 hours to allow the freezer to reach the correct temperature. Get all items out at one time, keep food organized and close door as soon as possible. Check that the door gasket is sealed all the way around. If not, contact a qualified person or technician. Check that space around freezer meets air circulation requirements. See "Location Requirements." NOTE: If none of the above, your new freezer will run longer than your old one due to its high-efficiency motor. |
| Temperature Is Too Warm | Check that air vents are clear. See "Ensuring Proper Air Circulation" for air vent locations. Get all items out at one time, keep food organized and close door as soon as possible. Adding a large amount of food warms the freezer causing the freezer to run longer to cool back down. Check that the temperature control is set correctly for surrounding conditions. |
| The Door Will Not Close Completely or Is Difficult To Open | Check that there are no food packages blocking the door. On some models, check that the shelves and basket are in the correct position. Check that gaskets are clean. See "Caring for Your Freezer." Check that the freezer is stable. See "Freezer Leveling and Door Closing." |
| Freezer Makes Loud Buzzing/ Clicking Sound | If the freezer has recently been plugged in or turned on following a defrost or product move, or if there has been an extended power failure, turn off the temperature alarm for the next 24 hours. Adding a large amount of food warms the freezer. It can take several hours for the freezer to return to normal temperature. Turn the temperature alarm off for the next 24 hours. |
| Ice Maker Produces No Ice or Very Little Ice | If ice maker has just been installed, wait 72 hours for full ice production to begin. Check that the temperature control is cold enough. Check that the wire shutoff arm is in the ON (arm down) position. Check that the water supply is properly connected and turned on. Check that the ejector arm is not blocked by an ice cube. If a large amount of ice has been removed recently, allow 24 hours to produce more ice. NOTE: If not due to any of the above, there may be a problem with the water line. Call for service. |
| Off Taste, Odor or Gray Color in the Ice | Discard the first few batches of ice. If there is unusually high mineral content in the water supply, the water may need to be treated. If there is mineral scale buildup, clean your ice maker mold. If the ice cubes have been stored too long, throw the old ice away and make a new supply. Check that the freezer and ice bin are clean. |
| Thin, Soft or Clumps of Ice | If there is unusually high mineral content in the water supply, the water may need to be treated. If there is mineral scale buildup, clean your ice maker. If there are clumps of ice in the bin and if ice is not used regularly, it will melt and form clumps. Break the clumps with the ice scoop provided. |