Brand:
Whirlpool
Category: Refrigerators
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand:
Whirlpool
Category: Refrigerators
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 9:20 p.m.
Manual Publish Date: 2011
Whirlpool Corporation offers a limited one-year warranty on major appliances from the date of purchase.
| Problem | Possible Cause | Solution |
|---|---|---|
| The refrigerator will not operate | Power cord unplugged | Plug into a grounded 3 prong outlet. |
| Outlet not working | Plug in a lamp to see if the outlet is working. | |
| Household fuse blown or circuit breaker tripped | Replace the fuse or reset the circuit breaker. If problem continues, call an electrician. | |
| Controls are not on | Make sure the refrigerator controls are on. | |
| New installation | Allow 24 hours for the refrigerator to cool completely. | |
| The motor seems to run too much | New refrigerator design | Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. It may run longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open. |
| The refrigerator seems noisy | Normal operation sounds | Buzzing, pulsating, hissing/rattling, sizzling/gurgling, popping, water running, creaking/cracking are normal sounds. |
| The doors will not close completely | Door blocked open | Move food packages away from the door. |
| Bin or shelf in the way | Push bin or shelf back into the correct position. | |
| The doors are difficult to open | Gaskets dirty or sticky | Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth. |
| Temperature is too warm | New installation | Allow 24 hours for the refrigerator to cool completely. |
| Door(s) opened often or left open | Minimize door openings and keep doors fully closed. | |
| Large load of food added | Allow several hours for refrigerator to return to normal temperature. | |
| Controls set incorrectly | Adjust controls to a colder setting. Check temperature in 24 hours. | |
| Temperature is too cold in refrigerator | Refrigerator air vent blocked | Move items away from the air vent. |
| Ice storage bin in correct position | See "Ice Maker and Ice Storage Bin." | |
| Controls set incorrectly | Adjust controls to a warmer setting. Check temperature in 24 hours. | |
| Interior moisture buildup | Humid room | Contributes to moisture buildup. |
| Door(s) opened often or left open | Minimize door openings and keep doors fully closed. | |
| The ice maker is not producing ice or not enough ice | Refrigerator not connected to water supply / shutoff valve not on | Connect to water supply and turn shutoff valve fully open. |
| Kink in the water source line | Straighten the water source line. | |
| Ice maker turned off | Make sure ice maker is on. | |
| New installation | Wait 24 hours for ice production to begin. Wait 72 hours for full production. | |
| Refrigerator door closed completely | Close the door firmly. If it does not close completely, see "The doors will not close completely." | |
| Large amount of ice recently removed | Allow 24 hours for ice maker to produce more ice. | |
| Ice cube jammed in ejector arm | Remove ice with a plastic utensil. | |
| Water filter installed / clogged / incorrectly installed | Remove filter and operate ice maker. If ice volume improves, then the filter may be clogged or incorrectly installed. Replace or reinstall correctly. | |
| Reverse osmosis water filtration system connected | This can decrease water pressure. See "Water Supply Requirements." | |
| The ice cubes are hollow or small | Low water pressure | Check water pressure, shutoff valve, and kinks in water source line. |
| Water filter issue | Remove and reinstall filter. If ice quality improves, filter may be clogged or incorrectly installed. | |
| Reverse osmosis system connected | This can decrease water pressure. | |
| Off-taste, odor or gray color in the ice | New plumbing connections | Discard ice, wash bin, and allow 24 hours for new ice. |
| Ice stored too long | Discard ice, wash bin, and allow 24 hours for new ice. | |
| Odor transfer from food | Use airtight, moisture-proof packaging. | |
| Minerals in water (e.g., sulfur) | Install a water filter. | |
| Water filter needs flushing / incorrect installation | Flush the water system. Replace filter if indicated. | |
| The water and ice dispenser will not operate properly | Refrigerator not connected to water supply / shutoff valve not on | Connect to water supply and turn shutoff valve fully open. |
| Kink in the water source line | Straighten the water source line. | |
| New installation | Flush and fill the water system. | |
| Water pressure less than 35 psi (241 kPa) | See "Water Supply Requirements." | |
| Water filter installed / clogged / incorrectly installed | Remove filter and operate dispenser. If water flow increases, filter may be clogged or incorrectly installed. Replace or reinstall correctly. | |
| Water dispenser measured fill feature inaccurate | Calibrate the water dispenser. | |
| Refrigerator door closed completely | Close the door firmly. If it does not close completely, see "The doors will not close completely." | |
| Doors recently removed | Ensure water dispenser wire/tube assembly is properly reconnected. | |
| Reverse osmosis system connected | This can decrease water pressure. | |
| Water is leaking from the dispenser system | Normal dripping | One or two drops of water after dispensing is normal. |
| Glass not held under dispenser long enough | Hold glass under dispenser 2-3 seconds after releasing lever. | |
| New installation / filter changed | Flush the water system. | |
| Water from the dispenser is warm | Normal temperature | Water is only chilled to 50°F (10°C). |
| New installation | Allow 24 hours for water supply to cool completely. | |
| Large amount of water recently dispensed | Allow 24 hours for water supply to cool completely. | |
| No recent dispensing | Discard first glass of water. | |
| Refrigerator not connected to cold water pipe | Ensure connection to a cold water pipe. |