Manual for W10607415B

Manual for W10607415B

Brand: Whirlpool logo Whirlpool

Category: Washers

Document Type: Manual

Language: EN

Available Languages: EN , ES

Uploaded: Nov. 21, 2025, 9:20 p.m.

Manual Publish Date: 2014-03-01

Warranty Information

Whirlpool provides a one-year limited warranty on this major appliance, covering defects in materials or workmanship.

Using Your Washer

1. Sort and Prepare Laundry: Empty pockets, sort by color and fabric type, separate heavily soiled items, treat stains promptly. Close zippers, tie strings, mend rips.

2. Add Laundry Products: Use only HE (High Efficiency) detergent. Add boosters, bleach, or fabric softener to the bottom of the washer basket before adding clothes.

3. Load Laundry: Load items in loose heaps evenly around the washplate. Do not overcrowid. Items need to move freely.

4. Add Liquid Chlorine Bleach (if desired): Pour into the dispenser, do not overfill. Do not use with color-safe bleach or Oxi products.

5. Add Fabric Softener (if desired): Use Downy Ball® dispenser or add manually during the final rinse. Select appropriate rinse option.

6. Select Cycle: Turn the cycle knob to choose your wash cycle.

7. Select Soil Level: Turn knob to desired setting.

8. Select Wash Temp: Turn knob to desired setting. Follow fabric care labels.

9. Select Cycle Options (if desired): Add extra rinse, fabric softener, or soak time.

10. Press START/Pause: To begin the wash cycle. Press again to pause. Hold for 3 seconds to cancel.

Troubleshooting and error codes

If you experience Possible Causes Solution
Vibration or Off-Balance Feet may not be in contact with the floor and locked. Front and rear feet must be in firm contact with floor, and washer must be level to operate properly.
Washer may not be level. Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound.
Load could be unbalanced. Load items in loose heaps evenly around the washplate. Do not tightly pack. Avoid washing single items.
Noises Clicking or metallic noises Objects could get caught in washer drain system. Empty pockets before washing.
Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming sound.
Humming Load sensing may be occurring. You may hear the hum of the sensing spins.
Whirring Basket deceleration may be occurring. You may hear the whirring sound of the basket decelerating.
Water Leaks Check the following for proper installation:
Washer not level. Water may splash off basket if washer is not level.
Fill hoses not attached tightly. Tighten fill-hose connection.
Fill hose washers. Make sure all four fill hose flat washers are properly seated.
Drain hose connection. Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.
Washer not performing as expected Not enough water in washer Load not completely covered in water. This is normal for HE low-water washer. Do not add more water.
Washer won't run or fill, washer stops working or wash light remains on Check for proper water supply. Check proper electrical supply. Normal washer operation. Washer may be tightly packed. Not using HE detergent or using too much HE detergent. Ensure hoses are attached and water is flowing. Turn on faucets. Check inlet screens. Ensure power is on. Close lid. Washer pauses during cycles. Rearrange load. Use only HE detergent.
Washer not draining/spinning, loads are still wet, or spin light remains on (indicating that the washer was unable to pump out water within 10 minutes) Empty pockets and use garment bags. Using a cycle with a low spin speed. The washer may be tightly packed or unbalanced. Check plumbing for correct drain hose installation. Too much detergent causing suds. Small items may be caught in pump. Use correct cycle/spin speed. Rearrange load. Check drain hose installation. Use only HE detergent. Cancel cycle and select RINSE & SPIN.
Dry spots on load after cycle High speed spins extract more moisture than traditional top-load washers. This is normal.
Incorrect or wrong wash or rinse temperatures Check for proper water supply. Ensure hot and cold hoses are not reversed. Ensure both hoses are attached and water is flowing.
Load not rinsed Check for proper water supply. Ensure hot and cold hoses are not reversed. Ensure both hoses are attached and water is flowing. Faucets on. Check inlet screens. Remove kinks.
Not using HE detergent or using too much HE detergent. The suds from regular detergent can keep washer from operating correctly. Use only HE detergent. Measure correctly. Cancel cycle and select RINSE & SPIN.
Washer may be tightly packed. The washer is less efficient at rinsing when tightly packed. Load items loosely. Use correct cycle. Add only 1 or 2 additional items.
Sand, pet hair, lint, etc. on load after washing Heavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing. Add 2 Rinses to the selected cycle.
Load is tangling Washer not loaded as recommended. Load items loosely. Mix types of items. Use recommended cycle.
Using a cycle with a low spin speed. Cycles with lower spin speeds remove less water. Use recommended cycle/spin speed. Select DRAIN & SPIN.
Not cleaning or removing stains Added more water to washer. Do not add more water.
Washer not loaded as recommended. Load items loosely. Add only 1 or 2 additional items.
Adding detergent on top of load. Add detergent to the bottom of the basket before loading.
Not washing like colors together. Wash like colors together and remove promptly.
Not using HE detergent or using too much HE detergent. Use only HE detergent. Measure correctly.
Not using correct cycle for fabric type. Use higher soil level/warmer wash temp. Use Quick Wash for only a few items. Use Heavy Duty for tough cleaning.
Not using dispenser. Use dispenser for chlorine bleach. Load dispenser before starting.
Not using dispenser or Downy Ball®. Use dispenser for bleach and Downy Ball® for softener. Load dispenser before starting.
Not selecting 1 Rinse with Softener or 2 Rinses with Softener. Always select the correct rinse option for softener.
Incorrect dispenser operation Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser.
Fabric Damage Sharp items were in pockets during wash cycle. Empty pockets, zip zippers, and snap fasteners before washing.
Strings and straps could have tangled. Tie all strings and straps before starting wash.
Items may have been damaged before washing. Mend rips and broken threads before washing.
Fabric damage can occur if washer is tightly packed. Load items loosely. Use correct cycle. Add only 1 or 2 additional items.
Liquid chlorine bleach may have been added incorrectly. Do not pour liquid chlorine bleach directly onto load. Wipe up spills. Do not use more than recommended. Do not place items on top of bleach dispenser.
Garment care instructions may not have been followed. Always read and follow care labels. See Cycle Guide.
Odors Monthly maintenance not done as recommended. Run Clean Washer with affresh® cycle every 30 washes. See Washer Care.
Using wrong or too much detergent. Unload promptly. Use only HE detergent. Follow manufacturer's directions. See Washer Care.
Lid Locked light is flashing The lid is not closed. Close the lid. Washer will not start or fill with lid open.
A cycle was stopped or paused using the START/Pause button. Washer may still be spinning. Lid unlocks when basket stops. May take several minutes for large/heavy loads.
Single-dose laundry packet not dissolving Adding laundry packet incorrectly. Add packet to basket before clothes. Do not add to dispensers. Follow manufacturer's instructions.
Privacy Policy