Manual for YH-E500A

Manual for YH-E500A

Brand: YAMAHA

Category: Audio/Video

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 7:07 p.m.

Manual Publish Date: 2020-08-01

Warranty Information

None

Charging and Powering

Charge the headphones before first use. Connect the included USB power cable to the headphones and a USB power adapter. The indicator light shows charging status.

Turning the power on: Hold the function key for two seconds. The indicator light will flash red, showing remaining battery power.

Turning the power off: Hold the function key for two seconds. The indicator light will turn red and then off.

Checking battery power: After turning the product on, check the indicator light and listen for audio messages indicating battery level.

Connections

Bluetooth Pairing: With the power off, hold the Function key for 5 seconds until the indicator flashes blue and red. Activate Bluetooth on your device and select "Yamaha YH-E500A".

Connecting to Bluetooth: When powered on, the headphones automatically connect to the last paired device. If not, manually connect via your device's Bluetooth settings.

Connecting via Cable: Use the 3.5 mm stereo mini-plug cable to connect to an external device. This will automatically turn off the headphones' power and disable certain features.

Wearing and Operating

Wearing: Check the L and R markings for correct positioning.

Volume: Press the '+' key to increase volume, the '-' key to decrease.

Music Playback: Use the Function key to pause/play. Hold '+' to skip to the next song, hold '-' to go back to the beginning or previous song.

ANC/AMBIENT SOUND: Press the ANC key to cycle through Noise Cancelling, Ambient Sound, or Off modes.

Phone Calls: Press the Function key to receive/end calls. Double-press to ignore an incoming call.

Voice Assistant: Double-press the Function key to activate Siri or Google Assistant.

Troubleshooting and error codes

Problem Solution
No sound can be heard
  • Ensure the product is connected to a Bluetooth device.
  • Raise the volume.
  • Start playback.
  • Check the 3.5 mm cable connection if using one.
  • Raise the volume on the external device if using a cable.
Power will not turn on
  • Ensure the product is sufficiently charged.
  • Remove the 3.5 mm cable if connected, as it may turn the product off.
The product cannot be charged
  • Ensure your computer is turned on if charging from it.
  • Use the included USB power cable.
Cannot connect to a Bluetooth device
  • Move the product closer to the Bluetooth device.
  • Ensure no devices emitting electromagnetic waves are nearby.
  • Delete the Bluetooth device's connection information and re-pair.
  • If the product's registration information for the Bluetooth device has been deleted, pair again.
  • Disconnect from any other connected Bluetooth devices.
The product does not operate or play back
  • Ensure the product is not currently charging.
  • Charge the product if the battery is depleted.
  • Turn the product off and on again.
The sound is distorted, noisy or choppy
  • Move away from wireless devices that may cause interference.
  • Place the connected Bluetooth device closer.
  • Turn off wireless network connectivity on your Bluetooth device if necessary.
Problem Still Not Resolved (Customer Support)
  • Contact the store where purchased or Product Support Center (for Japan).
  • Contact your nearest authorized Yamaha dealer or service center (outside Japan).
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