Brand: ZANUSSI
Category: Refrigerator
Document Type: Manual
Language: EN
Brand: ZANUSSI
Category: Refrigerator
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 8:54 p.m.
Refer to warranty card for details.
| Problem | Possible cause | Solution |
|---|---|---|
| The appliance does not operate. | The appliance is switched off. | Switch on the appliance. |
| The mains plug is not connected to the mains socket correctly. | Connect the mains plug to the mains socket correctly. | |
| There is no voltage in the mains socket. | Connect a different electrical appliance to the mains socket. Contact a qualified electrician. | |
| The appliance is noisy. | The appliance is not supported properly. | Check if the appliance stands stable. |
| Acoustic or visual alarm is on. | The cabinet has been recently switched on. | Refer to "Door Open Alarm" or "High Temperature Alarm". |
| The temperature in the appliance is too high. | Refer to "Door Open Alarm" or "High Temperature Alarm". | |
| The compressor operates continually. | The door is left open. | Close the door. |
| Temperature is set incorrectly. | Refer to "Control Panel" chapter. | |
| Many food products were put in at the same time. | Wait a few hours and then check the temperature again. | |
| The room temperature is too high. | Refer to "Installation" chapter. | |
| Food products placed in the appliance were too warm. | Allow food products to cool to room temperature before storing. | |
| The compressor does not start immediately after pressing the "FastFreeze", or after changing the temperature. | The door is not closed correctly. | Refer to "Closing the door" section. |
| The FastFreeze function is switched on. | Refer to "FastFreeze function" section. | |
| Door is misaligned or interferes with ventilation grill. | The appliance is not levelled. | Refer to installation instructions. |
| Door does not open easily. | You attempted to re-open the door immediately after closing. | Wait a few seconds between closing and re-opening of the door. |
| The lamp does not work. | The lamp is in stand-by mode. | Close and open the door. |
| The lamp is defective. | Contact the nearest Authorized Service Centre. | |
| There is too much frost and ice. | The door is not closed correctly. | Refer to "Closing the door" section. |
| The gasket is deformed or dirty. | Refer to "Closing the door" section. | |
| Food products are not wrapped properly. | Wrap the food products better. | |
| Temperature is set incorrectly. | Refer to "Control Panel" chapter. | |
| Appliance is fully loaded and is set to the lowest temperature. | Set a higher temperature. Refer to "Control Panel" chapter. | |
| Water flows on the rear plate of the refrigerator. | Temperature set in the appliance is too low and the ambient temperature is too high. | Set a higher temperature. Refer to "Control Panel" chapter. |
| During the automatic defrosting process, frost melts on the rear plate. | This is correct. | |
| There is too much condensed water on the rear wall of the refrigerator. | Door was opened too frequently. | Open the door only when necessary. |
| Door was not closed completely. | Make sure the door is closed completely. | |
| Stored food was not wrapped. | Wrap food in suitable packaging before storing it in the appliance. | |
| Water flows inside the refrigerator. | Food products prevent the water from flowing into the water collector. | Make sure that food products do not touch the rear plate. |
| Water flows on the floor. | The water outlet is clogged. | Clean the water outlet. |
| The melting water outlet is not connected to the evaporative tray above the compressor. | Attach the melting water outlet to the evaporative tray. | |
| Temperature cannot be set. | The "FastFreeze function" is switched on. | Switch off "FastFreeze function" manually, or wait until the function deactivates automatically to set the temperature. Refer to "FastFreeze function" section. |
| The temperature in the appliance is too low/too high. | The temperature is not set correctly. | Set a higher/lower temperature. |
| The door is not closed correctly. | Refer to "Closing the door" section. | |
| Temperature setting LEDs flash at the same time. | The food products' temperature is too high. | Let the food products temperature decrease to room temperature before storage. |
| Many food products are stored at the same time. | Store less food products at the same time. | |
| The door has been opened often. | Open the door only if necessary. | |
| The FastFreeze function is switched on. | Refer to "FastFreeze function" section. | |
| There is no cold air circulation in the appliance. | Make sure that there is cold air circulation in the appliance. Refer to "Hints and Tips" chapter. | |
| An error has occurred in measuring the temperature. | Contact the nearest Authorized Service Centre. The cooling system will continue to keep food products cold, but temperature adjustment will not be possible. |