Brand: ZANUSSI
Category: Washing Machine
Document Type: Manual
Language: EN
Brand: ZANUSSI
Category: Washing Machine
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 6:18 p.m.
Refer to warranty documentation for specific coverage details.
| Problems | Causes |
|---|---|
| The appliance doesn't start or doesn't fill: | • the appliance isn't plugged in correctly, the electrical installation isn't working, there is a power failure, • the lid of your appliance and the drum shutters aren't closed firmly, • the programme start command hasn't been properly selected, • the water supply has been cut off, the water inlet tap is closed, • the water inlet filters are dirty (see “Care and cleaning ”). |
| The appliance fills but empties straight away: | • the drainage U-piece is fixed too low (see “Installation”). |
| The appliance doesn't rinse or doesn't empty: | • the drain hose is blocked or bent, • the drainage filter is obstructed (see “Care and cleaning ”), • the out of balance detector has been activated: washing is unevenly distributed in the drum, • the “Drain” programme or “Night Cycle” or “Rinse hold” option have been selected, • the height of the drainage U-piece is unsuitable. |
| The appliance doesn't spin: | • balance problem with the laundry load: add more laundry or manually adjust the items in the drum. |
| You have found water around the appliance: | • too much detergent has caused foam to overflow, • the detergent is unsuitable for machine washing, • the drainage U-piece isn't attached correctly, • the water inlet hose is leaking. |
| The washing results are not satisfactory : | • the detergent is unsuitable for machine washing, • there is too much washing in the drum, • the wash cycle is unsuitable, • there isn't enough detergent. |
| The appliance vibrates, is noisy: | • all packaging have not been removed from the appliance (see “Installation”), • the appliance isn't level and is unbalanced (see “Installation”), • the appliance is too close to the wall or furniture, • washing is unevenly distributed in the drum, the load is too small, • the appliance is in running in period, noise will disappear with time. |
| The wash cycle is much too long: | • the water inlet filters are dirty (see “Care and cleaning ”), • the power or water supply has been cut off, • the motor overheating detector has been activated, • the water inlet temperature is lower than usual, • the foam detection security system has been activated (too much detergent) and the washing machine has begun draining the foam, • the out of balance detector has been activated: an extra phase has been added to distribute washing more evenly in the drum. |
| The appliance stops during a wash cycle: | • the water or electricity supply is defective, • a “Rinse hold” has been selected, • the drum shutters are open. |
| The lid doesn't open at the end of the cycle: | • the temperature inside the drum is too high, • the lid unlocks 1 - 2 minutes after the end of the cycle. |
| Softener runs directly into the drum when filling the dispenser box: | • you have gone past the MAX indicator. |
| The drainage pump runs constantly, even when the appliance is inactive: | • the anti-flooding security system has been activated, please proceed as follows : - close the water inlet tap, - empty the appliance for 2 minutes before unplugging, - call the after-sales service. |
| The “Start/Pause” pushbutton 1) flashes red 2): | • the lid is not closed properly, • the drainage filter is obstructed, • the drain hose is blocked or bent, • the drain hose is fixed to high (see "Installation"), • the drainage pump is blocked, • the standpipes blocked, • the water tap is closed, the water supply has been cut off. |