Brand: Aroeve
Category: Air Purifier
Manual Type:
Language:
Manual for MK04 - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 1:44 p.m.
Warranty Summary
No warranty information provided in this manual.
- Turn ON/OFF: Tap the power button to turn on/off the purifier.
- Modes Switch: Tap the mode button to change fan speed between 1, 2, and Auto.
- Timer Setting: Press the timer button to set the timer from 8H-12H-24H-OFF.
- Sleep Mode: Tap the sleep mode button to turn Sleep Mode on/off.
- Display off: Tap the display off/reset button to turn off the display. Tap again or any button to turn it back on.
Troubleshooting and error codes
| Problem | Possible Solution |
|---|---|
| Air purifier will not turn on or respond to button controls. | Plug in the air purifier. Check to see if the power cord is damaged. If it is, stop using the air purifier and contact Customer Support. Plug the air purifier into a different outlet. The air purifier is malfunctioning. Contact Customer Support Make sure the filter is removed from its packaging and properly in place. |
| Airflow is significantly reduced. | Leave 15 in / 38 cm of clearance on all sides of the air purifier. The pre-filter may be clogged by large particles, such as hair or lint, blocking airflow. Clean the pre-filter. Replace the filter. |
| Air purifier makes an unusual noise and the air outlet is less. | Make sure the filter is properly in place with plastic packaging removed. Make sure the air purifier is operating on a hard, flat, even surface. Replace the filter. The air purifier may be damaged, or a foreign object may be inside. Stop using the air purifier and contact Customer Support. Do not try to repair the air purifier Replace the filter element |
| Strange smell coming from the purifier. | Make sure not to use your purifier in an area with high humidity or while diffusing essential oils. Contact Customer Support. |
| The indicator light is still red after replacing the filter | The reason for the red light: 1. This product uses infrared sensors, and the sensor lens can not accurately measure the air quality due to the accumulation of dust. 2. The air quality is at a relatively poor level, causing infrared sensors to detect poor environmental quality and keep turning red. Solution: After replacing the filter, please put the machine in a clean space to run for 6~24 hours, the sensor will automatically return to the blue light. |
| Filter uses less than 2000 hours the environment light has been on red prompt to replace the filter. | Tip 1: The service life of the filter depends on the environment, if the environment is heavily polluted or dusty, the filter is easy to accumulate dust and becomes dirty. (Note: the environment with greater ventilation is more likely to accumulate dust) Tip 2: Humid weather air will be a little more small molecules, more easily combined with dust to form pm 2.5 particles, the sensor senses pm2.5 particles after the red light will be on. Measures 1: It may be necessary to replace the filter. Check whether the filter has been very dirty and needs to be replaced. Measures 2: The room humidity of 75% or more or opening the window on a rainy day, will continue for 1~2 days with red light until the ambient humidity drops to below 75%. |
Troubleshooting and error codes
| Problem | Possible Solution |
|---|---|
| Air purifier will not turn on or respond to button controls. | Plug in the air purifier. Check to see if the power cord is damaged. If it is, stop using the air purifier and contact Customer Support. Plug the air purifier into a different outlet. The air purifier is malfunctioning. Contact Customer Support Make sure the filter is removed from its packaging and properly in place. |
| Airflow is significantly reduced. | Leave 15 in / 38 cm of clearance on all sides of the air purifier. The pre-filter may be clogged by large particles, such as hair or lint, blocking airflow. Clean the pre-filter. Replace the filter. |
| Air purifier makes an unusual noise and the air outlet is less. | Make sure the filter is properly in place with plastic packaging removed. Make sure the air purifier is operating on a hard, flat, even surface. Replace the filter. The air purifier may be damaged, or a foreign object may be inside. Stop using the air purifier and contact Customer Support. Do not try to repair the air purifier Replace the filter element |
| Strange smell coming from the purifier. | Make sure not to use your purifier in an area with high humidity or while diffusing essential oils. Contact Customer Support. |
| The indicator light is still red after replacing the filter | The reason for the red light: 1. This product uses infrared sensors, and the sensor lens can not accurately measure the air quality due to the accumulation of dust. 2. The air quality is at a relatively poor level, causing infrared sensors to detect poor environmental quality and keep turning red. Solution: After replacing the filter, please put the machine in a clean space to run for 6~24 hours, the sensor will automatically return to the blue light. |
| Filter uses less than 2000 hours the environment light has been on red prompt to replace the filter. | Tip 1: The service life of the filter depends on the environment, if the environment is heavily polluted or dusty, the filter is easy to accumulate dust and becomes dirty. (Note: the environment with greater ventilation is more likely to accumulate dust) Tip 2: Humid weather air will be a little more small molecules, more easily combined with dust to form pm 2.5 particles, the sensor senses pm2.5 particles after the red light will be on. Measures 1: It may be necessary to replace the filter. Check whether the filter has been very dirty and needs to be replaced. Measures 2: The room humidity of 75% or more or opening the window on a rainy day, will continue for 1~2 days with red light until the ambient humidity drops to below 75%. |