Manual for Flex - Troubleshooting and error codes + PDF Download

Manual for Flex - Troubleshooting and error codes + PDF Download

Brand: Beats

Category: Headphone

Manual Type:

Language:

Uploaded: April 8, 2025, 1:36 a.m.

Warranty Summary

No warranty information found in this manual.

Power & Charge:

  • Press and hold the power button (right module) for 1 second to turn on/off.
  • Charge using the included USB-C cable.
  • LED indicator: White (more than an hour left), Red (less than an hour left), Blinking red (needs to charge).

Pairing:

  • Enable Bluetooth on your device (iPhone, iPad, iPod touch, Mac, Android, etc.).
  • Hold earphones near unlocked device.
  • Press and hold power button until LED flashes.
  • Follow device instructions to connect.

Music Control (Left Module):

  • Center button: Play/Pause (single press), Skip track (double press), Skip back (triple press), Scan forward/backward (press twice/three times and hold).
  • Volume buttons: Adjust volume (press +/- buttons).

Call Control (Left Module):

  • Center button: Answer/End call (single press), Answer second call/Hold first call (single press), Switch calls (when two active), Reject call (press and hold), Send call to phone (double press).

Siri/Voice Assistant (Left Module):

  • Center button: Press and hold until chime.

Troubleshooting and error codes

Problem Solution
Blinking red LED Needs to charge. Connect to a power source using the USB-C cable.
Cannot connect to device Ensure Bluetooth is enabled on your device and follow pairing instructions again. Refer to 'learn what to do' link in the manual.
Earphones not working correctly Reset your Beats Flex by pressing and holding both the power button and the volume down button for 15 seconds until the LED indicator light flashes.

Troubleshooting and error codes

Problem Solution
Blinking red LED Needs to charge. Connect to a power source using the USB-C cable.
Cannot connect to device Ensure Bluetooth is enabled on your device and follow pairing instructions again. Refer to 'learn what to do' link in the manual.
Earphones not working correctly Reset your Beats Flex by pressing and holding both the power button and the volume down button for 15 seconds until the LED indicator light flashes.