Brand: Blueair
Category: Air Cleaner
Manual Type:
Language:
Brand: Blueair
Category: Air Cleaner
Manual Type:
Language:
Uploaded: April 8, 2025, 1:45 p.m.
Warranty Summary
Issue | Potential Cause | Try this |
---|---|---|
There is a red circle on my air purifier's panel. | It is time to change the main filter. | 1. Change filter according to the instructions in this guide. 2. Reset the filter life timer: press down the fan speed button until the red light disappears (15 seconds). |
My air purifier is making too much noise. | Air purifiers that are set on a high-speed level produce more noise because they function at faster rates. The plastic sealing is still on the filter. If the main filter or pre-filter are clogged or dirty, the engine might not get sufficient airflow, which may result in increased noise levels. |
Set a lower fan speed. The air purifier should be quieter. 1. Remove the main filter according to the instructions in this guide. 2. Make sure that the plastic cover is removed from the filter. Unplug your air purifier and vacuum the air purifier and its fabric pre-filter from the outside with a soft brush attachment. Clean the fabric pre-filter in the washing machine. Replace the main filter when your filter indicator turns red. |
I cannot connect my air purifier. | The air purifier is too far from your phone and router during the set up. The Blueair App is not up to date. The router is not on or has no connection. The router is not using a standard connection. |
1. Ensure that your phone, air purifier and Wi-Fi router are in the same room and in close distance during initial set up (follow the app for exact distance instructions). Once you have successfully paired your air purifier you can place it at your desired location. 2. Make sure that your air purifier is plugged in and powered on. Open your App Store in your phone and ensure you have the latest Blueair app version. Ensure the following before trying to connect your product again: 1. Internet is currently running 2. You are using a 2.4Ghz network. 3. Deactivate VPN. |
My air purifier has lost connection. | Bluetooth is deactivated. Temporary Wi-Fi disturbances. New Wi-Fi settings or router. |
Ensure Bluetooth is enabled in your smartphone's settings. If your air purifier does not re-connect by itself after a few minutes: 1. Open the Blueair app. 2. Select your air purifier and go to Product Settings. 3. Delete the air purifier. 4. Go back to the home screen and select "Connect Product". Follow the connection instructions on the product. |
My indoor air quality is not improving. | Indoor air quality is polluted. Air quality sensors are dusty and showing incorrect levels. |
1.Disconnect the power cable from the wall outlet and wait approximately 30 seconds 2. Make sure that there are no objects or dust around the air quality sensors at the back of the air purifier. 3. Reconnect the power cable. 4. Press the power button If the air quality does not improve with the use of the air purifier and with ventilation, please contact us. |
Issue | Potential Cause | Try this |
---|---|---|
There is a red circle on my air purifier's panel. | It is time to change the main filter. | 1. Change filter according to the instructions in this guide. 2. Reset the filter life timer: press down the fan speed button until the red light disappears (15 seconds). |
My air purifier is making too much noise. | Air purifiers that are set on a high-speed level produce more noise because they function at faster rates. The plastic sealing is still on the filter. If the main filter or pre-filter are clogged or dirty, the engine might not get sufficient airflow, which may result in increased noise levels. |
Set a lower fan speed. The air purifier should be quieter. 1. Remove the main filter according to the instructions in this guide. 2. Make sure that the plastic cover is removed from the filter. Unplug your air purifier and vacuum the air purifier and its fabric pre-filter from the outside with a soft brush attachment. Clean the fabric pre-filter in the washing machine. Replace the main filter when your filter indicator turns red. |
I cannot connect my air purifier. | The air purifier is too far from your phone and router during the set up. The Blueair App is not up to date. The router is not on or has no connection. The router is not using a standard connection. |
1. Ensure that your phone, air purifier and Wi-Fi router are in the same room and in close distance during initial set up (follow the app for exact distance instructions). Once you have successfully paired your air purifier you can place it at your desired location. 2. Make sure that your air purifier is plugged in and powered on. Open your App Store in your phone and ensure you have the latest Blueair app version. Ensure the following before trying to connect your product again: 1. Internet is currently running 2. You are using a 2.4Ghz network. 3. Deactivate VPN. |
My air purifier has lost connection. | Bluetooth is deactivated. Temporary Wi-Fi disturbances. New Wi-Fi settings or router. |
Ensure Bluetooth is enabled in your smartphone's settings. If your air purifier does not re-connect by itself after a few minutes: 1. Open the Blueair app. 2. Select your air purifier and go to Product Settings. 3. Delete the air purifier. 4. Go back to the home screen and select "Connect Product". Follow the connection instructions on the product. |
My indoor air quality is not improving. | Indoor air quality is polluted. Air quality sensors are dusty and showing incorrect levels. |
1.Disconnect the power cable from the wall outlet and wait approximately 30 seconds 2. Make sure that there are no objects or dust around the air quality sensors at the back of the air purifier. 3. Reconnect the power cable. 4. Press the power button If the air quality does not improve with the use of the air purifier and with ventilation, please contact us. |