Manual for WAQ28461GB - Troubleshooting and error codes + PDF Download

Manual for WAQ28461GB - Troubleshooting and error codes + PDF Download

Brand: BOSCH

Category: Washing Machine

Manual Type:

Language:

Uploaded: April 8, 2025, 1:43 p.m.

Warranty Summary

No warranty information provided in this manual.
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  1. Sorting and loading laundry: Open the door, sort laundry, add detergent and care products. Close the door.
    2. \n
  2. Setting and adjusting programmes: Select programme using the programme selector. Adjust temperature, spin speed, and additional functions if needed.
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  3. Washing: Press Start/Reload button to begin the wash cycle.
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  4. Removing the washing: Once the programme is finished, open the door and remove the laundry. Turn off the tap and switch off the machine.
    5. \n

Troubleshooting and error codes

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ProblemCause/Solution
Water is leaking out- Attach/replace the drainage hose correctly.
- Tighten the screw connection of the supply hose.
No water supply. Detergent not dispensed.- â–·00 Start/Reload not selected?
- Tap not turned on?
- Filter blocked? Clean the filter → page 10.
- Supply hose kinked or trapped?
The appliance door will not open.- Safety function active. Programme stopped? → page 4.
- (without final spin) selected? → page 3, 4.
- Can be opened by emergency release only? → page 9.
- Door locked after the washing machine is switched off: Switch on the washing machine and wait for 5 seconds.
The selected programme does not start.- â–·00 Start/Reload or (Ready in) time selected?
- Washing machine door closed?
- Childproof lock active? Deactivate → page 5.
Detergent solution is not drained.- (without final spin) selected? → page 3, 4.
- Clean the detergent solution pump → page 10.
- Clean the waste pipe and/or drainage hose.
No water can be seen in the drum.- Not a fault. Water remains inside below the visible area.
Spin result not satisfactory. Laundry wet/too damp.- Not a fault. Spin control system has stopped the spin cycle. Uneven distribution of laundry.
- Distribute large and small items of laundry evenly in the drum.
- Reduced Ironing selected? → page 5.
- Selected speed too low? → page 5.
Programme duration changes suddenly during operation.- Not a fault. The program time can vary according to the distribution of laundry, with it therefore being possible for the display panel to show adjustments in the duration.
Spin cycle performed several times.- Not a fault. The balance control system has detected an imbalance and is attempting to redress this by repeating the spin.
Residual water in the compartment for care products.- Not a fault: the action of the care product is not affected.
- Clean the compartment if necessary → page 9.
Odour formation in the washing machine.- Run programme Cottons 90 °C without laundry. Use standard detergent.
Status display flashing. Appliance has detected a detergent overload.- Too much detergent used?
- If foam is escaping from the detergent drawer: mix 1 tablespoon of fabric softener with 1/2 litre of water and pour into compartment II (not with outdoor or down fabrics).
- Reduce the detergent dosage for the next wash cycle.
Intense noise formation, vibrations and "wandering" during the spin cycle.- Are the appliance feet fixed?
- Secure the appliance feet → Installation instructions.
- Transportation safety devices removed?
- Remove transportation safety devices → Installation instructions.
Display panel/indicator lamps remain turned off while the machine is working.- Energy-saving mode → page 5.
- Power cut?
- Fuses triggered? Reset/change the fuse.
- If the fault occurs repeatedly, call customer services.
Programme sequence longer than usual.- Not a fault. Unbalanced load detection system adjusts imbalance by repeatedly distributing the laundry.
- Not a fault: foam detection system active; adds an additional rinse cycle.
Detergent residues on the laundry.- Occasionally, phosphate-free detergents contain water-insoluble residues.
- Select Rinse / Spin or brush out the laundry after washing.

Troubleshooting and error codes

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ProblemCause/Solution
Water is leaking out- Attach/replace the drainage hose correctly.
- Tighten the screw connection of the supply hose.
No water supply. Detergent not dispensed.- â–·00 Start/Reload not selected?
- Tap not turned on?
- Filter blocked? Clean the filter → page 10.
- Supply hose kinked or trapped?
The appliance door will not open.- Safety function active. Programme stopped? → page 4.
- (without final spin) selected? → page 3, 4.
- Can be opened by emergency release only? → page 9.
- Door locked after the washing machine is switched off: Switch on the washing machine and wait for 5 seconds.
The selected programme does not start.- â–·00 Start/Reload or (Ready in) time selected?
- Washing machine door closed?
- Childproof lock active? Deactivate → page 5.
Detergent solution is not drained.- (without final spin) selected? → page 3, 4.
- Clean the detergent solution pump → page 10.
- Clean the waste pipe and/or drainage hose.
No water can be seen in the drum.- Not a fault. Water remains inside below the visible area.
Spin result not satisfactory. Laundry wet/too damp.- Not a fault. Spin control system has stopped the spin cycle. Uneven distribution of laundry.
- Distribute large and small items of laundry evenly in the drum.
- Reduced Ironing selected? → page 5.
- Selected speed too low? → page 5.
Programme duration changes suddenly during operation.- Not a fault. The program time can vary according to the distribution of laundry, with it therefore being possible for the display panel to show adjustments in the duration.
Spin cycle performed several times.- Not a fault. The balance control system has detected an imbalance and is attempting to redress this by repeating the spin.
Residual water in the compartment for care products.- Not a fault: the action of the care product is not affected.
- Clean the compartment if necessary → page 9.
Odour formation in the washing machine.- Run programme Cottons 90 °C without laundry. Use standard detergent.
Status display flashing. Appliance has detected a detergent overload.- Too much detergent used?
- If foam is escaping from the detergent drawer: mix 1 tablespoon of fabric softener with 1/2 litre of water and pour into compartment II (not with outdoor or down fabrics).
- Reduce the detergent dosage for the next wash cycle.
Intense noise formation, vibrations and "wandering" during the spin cycle.- Are the appliance feet fixed?
- Secure the appliance feet → Installation instructions.
- Transportation safety devices removed?
- Remove transportation safety devices → Installation instructions.
Display panel/indicator lamps remain turned off while the machine is working.- Energy-saving mode → page 5.
- Power cut?
- Fuses triggered? Reset/change the fuse.
- If the fault occurs repeatedly, call customer services.
Programme sequence longer than usual.- Not a fault. Unbalanced load detection system adjusts imbalance by repeatedly distributing the laundry.
- Not a fault: foam detection system active; adds an additional rinse cycle.
Detergent residues on the laundry.- Occasionally, phosphate-free detergents contain water-insoluble residues.
- Select Rinse / Spin or brush out the laundry after washing.