Manual for BT6500 - Troubleshooting and error codes + PDF Download

Manual for BT6500 - Troubleshooting and error codes + PDF Download

Brand: BT

Category: Telephone

Manual Type:

Language:

Uploaded: April 8, 2025, 1:58 p.m.

Manual Publish Date: 2013-01-01

Warranty Summary

Your BT6500 is guaranteed for 12 months from the date of purchase.
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Quick Set-up:

  • Plug in the mains power adaptor to the base and wall socket.
  • Activate batteries in the handset by removing the plastic tab.
  • Charge the handset for 24 hours.
  • Plug the phone line cord into the wall socket.

Basic Operations:

  • Make a call: Press the call button and enter the number.
  • Answer a call: Press the call button when the phone rings.
  • End a call: Press the end call button.
  • Use handsfree: Press the talk/handsfree button during a call.

Troubleshooting and error codes

Problem Possible Solutions
Phone doesn't work Check batteries, mains power, and telephone cord connections.
No dial tone or line cord error message displayed on screen Check telephone cord and mains power connections.
Can't make or receive calls Check mains power, battery charge, call barring, and power cut.
You have a dial tone, but the phone won't dial out Check switchboard access code.
Handset doesn't ring Check ringer volume, mains power, Do Not Disturb, Block nuisance calls, and handset registration.
No display Check batteries (flat, dead, or incorrectly inserted) and recharge/replace.

Troubleshooting and error codes

Problem Possible Solutions
Phone doesn't work Check batteries, mains power, and telephone cord connections.
No dial tone or line cord error message displayed on screen Check telephone cord and mains power connections.
Can't make or receive calls Check mains power, battery charge, call barring, and power cut.
You have a dial tone, but the phone won't dial out Check switchboard access code.
Handset doesn't ring Check ringer volume, mains power, Do Not Disturb, Block nuisance calls, and handset registration.
No display Check batteries (flat, dead, or incorrectly inserted) and recharge/replace.