Brand: BUTTERBALL
Category: Fryer
Manual Type:
Language:
Manual for 23011114 - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 1:56 p.m.
Manual Publish Date: 2013-04-19
Warranty Summary
Masterbuilt warrants its products to be free from defects in material and workmanship under proper assembly, normal use and recommended care for 90 days from the date of original retail purchase.
- Mount control panel and element onto bracket on outer shell.
- Add oil or water to the MIN or MAX fill line.
- Attach power cord to control panel and plug into outlet.
- Turn dial to set temperature. Ready light will illuminate when set temperature is reached.
- Push timer button to set desired time. Release button and timer will start.
- When cooking time has elapsed and food is done, turn dial to MIN and unplug power cord from outlet. Allow excess oil to drain.
Troubleshooting and error codes
| SYMPTOM | CAUSE | POSSIBLE SOLUTION |
|---|---|---|
| Power light won't come on. | Unit not plugged into wall. | Check wall connection. |
| Break-away cord is loose or not connected. | Disconnect and reconnect power cord sections. | |
| Control Panel is not attached to outer shell correctly. | Remove and reinstall. Make sure control panel is mounted onto the outer shell bracket to engage safety switch. | |
| Household fuse tripped. | Make sure other appliances are not operating on the same electrical circuit. Check household fuses. | |
| Power light is on, unit isn't heating. | Reset tripped on controller. | See reset function on pg 7. |
| Temperature dial has not been set. | Unit will not begin heating until temperature is set. | |
| Temperature setpoint already reached. | Allow unit to cool below setpoint or enter higher setpoint. | |
| Unit takes excessive amount of time to heat up (longer than 1 hr 15 mins). | Unit plugged into an extension cord. | Place unit close to an outlet so an extension cord is not needed. |
| Lid not in place. | Close lid on unit to retain heat. | |
| Appliance overheats, then shuts off. | Temperature sensor malfunctioning, overheat sensor shutting unit off. | Contact Masterbuilt at 1-800-489-1581. |
| No oil or water in pot. | Fill pot and reset controller (see reset function pg 7). |
Troubleshooting and error codes
| SYMPTOM | CAUSE | POSSIBLE SOLUTION |
|---|---|---|
| Power light won't come on. | Unit not plugged into wall. | Check wall connection. |
| Break-away cord is loose or not connected. | Disconnect and reconnect power cord sections. | |
| Control Panel is not attached to outer shell correctly. | Remove and reinstall. Make sure control panel is mounted onto the outer shell bracket to engage safety switch. | |
| Household fuse tripped. | Make sure other appliances are not operating on the same electrical circuit. Check household fuses. | |
| Power light is on, unit isn't heating. | Reset tripped on controller. | See reset function on pg 7. |
| Temperature dial has not been set. | Unit will not begin heating until temperature is set. | |
| Temperature setpoint already reached. | Allow unit to cool below setpoint or enter higher setpoint. | |
| Unit takes excessive amount of time to heat up (longer than 1 hr 15 mins). | Unit plugged into an extension cord. | Place unit close to an outlet so an extension cord is not needed. |
| Lid not in place. | Close lid on unit to retain heat. | |
| Appliance overheats, then shuts off. | Temperature sensor malfunctioning, overheat sensor shutting unit off. | Contact Masterbuilt at 1-800-489-1581. |
| No oil or water in pot. | Fill pot and reset controller (see reset function pg 7). |