Manual for PIXMA TR4720 - Troubleshooting and error codes + PDF Download

Manual for PIXMA TR4720 - Troubleshooting and error codes + PDF Download

Brand: CANON

Category: Printer

Manual Type:

Language:

Uploaded: April 8, 2025, 1:52 p.m.

Warranty Summary

Warranty information is not mentioned in this online manual.

The CANON PIXMA TR4720 is a multi-function printer. Basic operations include:

  • Loading Paper: Supports various paper types like plain paper, photo paper, and envelopes.
  • Printing: Print from computer, smartphone/tablet using various methods and settings.
  • Copying: Make copies of documents and photos with customizable settings.
  • Scanning: Scan documents and photos to your computer using IJ Scan Utility or ScanGear.
  • Faxing: Send and receive faxes, register recipients, and manage fax settings.
  • Maintenance: Perform print head cleaning, nozzle check, and other maintenance procedures to ensure optimal print quality.

Troubleshooting and error codes

Code Cause What to Do
1003 Paper is not loaded in the front tray or Paper is not loaded properly. Load paper in the front tray correctly.
1200 Paper output cover is open. Close the paper output cover.
1203 Paper output cover is opened during printing. Close the paper output cover.
1250 Paper output tray is closed. Open the paper output tray.
1401 FINE cartridge is not installed. Install the FINE cartridge.
1430 FINE cartridge cannot be recognized. Reinstall the FINE cartridge.
1485 Appropriate ink cartridge is not installed. Install the appropriate ink cartridge.
1650 The ink cartridge cannot be recognized. Install the appropriate ink cartridge.
1651 The printer is still unable to communicate normally and cannot recognize the status of the ink cartridge. Check Network Connectivity and Web Service License Agreement Status.
1682 FINE cartridge cannot be recognized. Replace the FINE cartridge.
1686 Printer has detected an issue with one or more of your ink cartridges. Check ink cartridges and potentially replace them.
1688 Printer has detected that one or more of your ink cartridges is empty. Replace empty ink cartridges.
168A FINE cartridge is not installed properly or FINE cartridge incompatible with this printer is installed. Reinstall or replace with compatible FINE cartridges.
1890 Shipping tape or protective material may still be attached to FINE cartridge holder. Remove shipping tape or protective material from FINE cartridge holder.
2110 Paper settings specified when printing/copying do not match the paper information for the front tray registered on the printer. Load paper and adjust settings to match.
2900 Scanning print head alignment sheet failed. Check alignment sheet, platen, paper, and perform print head alignment again.
2901 Print head alignment pattern has been printed and printer is waiting to scan sheet. Scan the printed alignment pattern.
4103 Cannot perform printing with current print settings. Change print settings and retry printing.
5100 Printer error has occurred. Cancel printing, turn off printer, check FINE cartridges and remove any impediment.
5200 Printer error has occurred. Turn off printer, unplug, wait, plug in again, and turn back on.
5B02 Printer error has occurred. Contact Canon service center.
6000 Printer error has occurred. Check and resolve paper jam, turn off and on printer.

Troubleshooting and error codes

Code Cause What to Do
1003 Paper is not loaded in the front tray or Paper is not loaded properly. Load paper in the front tray correctly.
1200 Paper output cover is open. Close the paper output cover.
1203 Paper output cover is opened during printing. Close the paper output cover.
1250 Paper output tray is closed. Open the paper output tray.
1401 FINE cartridge is not installed. Install the FINE cartridge.
1430 FINE cartridge cannot be recognized. Reinstall the FINE cartridge.
1485 Appropriate ink cartridge is not installed. Install the appropriate ink cartridge.
1650 The ink cartridge cannot be recognized. Install the appropriate ink cartridge.
1651 The printer is still unable to communicate normally and cannot recognize the status of the ink cartridge. Check Network Connectivity and Web Service License Agreement Status.
1682 FINE cartridge cannot be recognized. Replace the FINE cartridge.
1686 Printer has detected an issue with one or more of your ink cartridges. Check ink cartridges and potentially replace them.
1688 Printer has detected that one or more of your ink cartridges is empty. Replace empty ink cartridges.
168A FINE cartridge is not installed properly or FINE cartridge incompatible with this printer is installed. Reinstall or replace with compatible FINE cartridges.
1890 Shipping tape or protective material may still be attached to FINE cartridge holder. Remove shipping tape or protective material from FINE cartridge holder.
2110 Paper settings specified when printing/copying do not match the paper information for the front tray registered on the printer. Load paper and adjust settings to match.
2900 Scanning print head alignment sheet failed. Check alignment sheet, platen, paper, and perform print head alignment again.
2901 Print head alignment pattern has been printed and printer is waiting to scan sheet. Scan the printed alignment pattern.
4103 Cannot perform printing with current print settings. Change print settings and retry printing.
5100 Printer error has occurred. Cancel printing, turn off printer, check FINE cartridges and remove any impediment.
5200 Printer error has occurred. Turn off printer, unplug, wait, plug in again, and turn back on.
5B02 Printer error has occurred. Contact Canon service center.
6000 Printer error has occurred. Check and resolve paper jam, turn off and on printer.