Manual for DDM007 - Troubleshooting and error codes + PDF Download

Manual for DDM007 - Troubleshooting and error codes + PDF Download

Brand: Dash

Category: Donut Maker

Manual Type:

Language:

Uploaded: April 8, 2025, 1:50 p.m.

Manual Publish Date: 2019-07-11

Warranty Summary

StoreBound, LLC warrants the product to be free from defects in material and workmanship for one (1) year from the original purchase date when used for normal household purposes.
  • Place the appliance on a stable, flat, heat-resistant surface and plug it into a wall socket.
  • Allow the appliance to fully preheat until the indicator light turns off.
  • Prepare batter and add it to the Donut Mold Plate until about ¾ full.
  • Close the lid and allow donuts to cook for the suggested time.
  • Use a toothpick to remove donuts from the mold.
  • Place donuts on a wire rack to cool and decorate.

Troubleshooting and error codes

Problem Possible Cause Solution
The Donut Maker does not turn on. The appliance is not plugged in. Plug the Donut Maker into a grounded wall socket.
The batter is not done after the recommended time. The batter is clumpy or too dense. Allow an additional few minutes of cooking.
The plastic bag method of putting batter onto the Donut Mold Plate is not working. You are using the incorrect size bag. Ensure that you are using a 1-gallon freezer-size bag.
Batter is cooked unevenly in the Donut Maker. Various batters need different amounts of exposure to heat.
Batter is being cooked improperly.
Make sure nothing is stuck to the Donut Mold Plates that may be blocking the heat from reaching the batter.
To properly cook the batter in the recipe guide, bake on one side for 1 ½ minutes. Then, using a toothpick, flip donuts and bake for another 4 minutes.
The Cover Lid won't close. Something may be stuck between the handle and the Donut Mold Plates. Remove item that is stuck between handle and Donut Mold Plate and clean any impacted surface.
The Donut Maker's non-stick coating does not work. The non-stick coating may be blocked by dried grease or crust from a previous donut. Wipe the non-stick Donut Mold Plates with a soft, moist towel or another non-abrasive cleaning utensil.

Troubleshooting and error codes

Problem Possible Cause Solution
The Donut Maker does not turn on. The appliance is not plugged in. Plug the Donut Maker into a grounded wall socket.
The batter is not done after the recommended time. The batter is clumpy or too dense. Allow an additional few minutes of cooking.
The plastic bag method of putting batter onto the Donut Mold Plate is not working. You are using the incorrect size bag. Ensure that you are using a 1-gallon freezer-size bag.
Batter is cooked unevenly in the Donut Maker. Various batters need different amounts of exposure to heat.
Batter is being cooked improperly.
Make sure nothing is stuck to the Donut Mold Plates that may be blocking the heat from reaching the batter.
To properly cook the batter in the recipe guide, bake on one side for 1 ½ minutes. Then, using a toothpick, flip donuts and bake for another 4 minutes.
The Cover Lid won't close. Something may be stuck between the handle and the Donut Mold Plates. Remove item that is stuck between handle and Donut Mold Plate and clean any impacted surface.
The Donut Maker's non-stick coating does not work. The non-stick coating may be blocked by dried grease or crust from a previous donut. Wipe the non-stick Donut Mold Plates with a soft, moist towel or another non-abrasive cleaning utensil.