Manual for XDCPA10BT - Troubleshooting and error codes + PDF Download

Manual for XDCPA10BT - Troubleshooting and error codes + PDF Download

Brand: Dual

Category: Car Audio Receiver

Manual Type:

Language:

Uploaded: April 8, 2025, 1:57 p.m.

Manual Publish Date: 2020-01-01

Warranty Summary

Dual Electronics Corp. warrants this product to be free from defects in material and workmanship for one year from the original purchase date.
Power On/Off: Momentarily press the power button to turn the unit on, press and hold to turn off.
Volume: Use the volume buttons to adjust the sound level.
Mute: Press the mute button to silence audio, press again to restore volume.
Mode: Press MODE to access the main menu and select different sources like Radio, USB, CarPlay, Android Auto, Bluetooth, and AV Input.
Radio Operation: Select AM/FM tuner mode from the main menu. Use seek buttons to tune, preset buttons to store stations, and options to adjust settings like local/distance and equalizer.

Troubleshooting and error codes

Problem Cause Action
Unit will not turn on (no power) Yellow wire not connected or incorrect voltage
Red wire not connected or incorrect voltage
Black wire not connected
Fuse blown
Check connections for proper voltage (11~16VDC)
Check connection to ground
Replace fuse(s)
Unit has power (but no sound) Speaker wires not connected
One or more speaker wires touching each other or touching chassis ground
Check connections at speakers
Insulate all bare speaker wires from each other and chassis ground
Unit blows fuse(s) Yellow or red wire touching chassis ground
Speaker wires touching chassis ground
Incorrect fuse rating
Check for pinched wire
Check for pinched wire
Use fuses with correct rating
Unit has audio (but no video) Parking brake safety circuit not connected
Parking brake not applied
Check connections at parking brake
Apply parking brake as described on page 26
IR remote does not work Dead battery Replace battery

Troubleshooting and error codes

Problem Cause Action
Unit will not turn on (no power) Yellow wire not connected or incorrect voltage
Red wire not connected or incorrect voltage
Black wire not connected
Fuse blown
Check connections for proper voltage (11~16VDC)
Check connection to ground
Replace fuse(s)
Unit has power (but no sound) Speaker wires not connected
One or more speaker wires touching each other or touching chassis ground
Check connections at speakers
Insulate all bare speaker wires from each other and chassis ground
Unit blows fuse(s) Yellow or red wire touching chassis ground
Speaker wires touching chassis ground
Incorrect fuse rating
Check for pinched wire
Check for pinched wire
Use fuses with correct rating
Unit has audio (but no video) Parking brake safety circuit not connected
Parking brake not applied
Check connections at parking brake
Apply parking brake as described on page 26
IR remote does not work Dead battery Replace battery