Brand: duraflame
Category: Heater
Manual Type:
Language:
Manual for 10HM8000 - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 1:58 p.m.
Warranty Summary
The Duraflame Electric Heater is warranted against manufacturing and material defects for 3 years from the date of purchase.
Operation Summary
The Duraflame 10HM8000 heater can be operated using either the control panel on the unit or the remote control.
- Power: Turns the heater on and off, and switches to standby mode. Holding the power button on the control panel switches between °F and °C.
- Timer: Allows setting a timer for operation, with settings from 30 minutes to 8 hours, and an OFF setting.
- Temperature Setting: Use the up and down buttons to adjust the desired temperature, ranging from 50 °F to 97 °F.
- Cool Down Cycle: After the heater is turned off, the fan continues to run briefly to cool internal components.
Troubleshooting and error codes
| Problem | Root Cause | Corrective Action |
|---|---|---|
| Heater does not blow warm air. | Dirty filters | Clean or replace filters. Periodic cleaning/vacuuming of the filter is recommended. |
| Heater does not blow warm air. | Not reaching set temperature. | Perform a master reset; turn off and unplug unit... |
| Temperature display not matching room temperature. | Calibration. | Clean filter |
| Why is my unit taking a long time to reach desired room temperature? | Dirty filter | Unit is designed to be used an supplemental heating... |
| Why is my unit taking a long time to reach desired room temperature? | Improper use of unit | Unit should be located on an inside wall with proper insulation. Unit heats UP TO 1000 square feet. |
| Why is my unit taking a long time to reach desired room temperature? | Location | 3-6 inches away from the wall for proper air circulation |
| Why is my unit taking a long time to reach desired room temperature? | Location | Plug unit directly into the wall outlet. |
| Why is my unit taking a long time to reach desired room temperature? | Use of surge protector/ extension cord. | Turn the POWER to "OFF" and unplug the unit... |
| Temperature will not change | Defective control panel circuit board | Replace control panel circuit board. |
| Unit continues to run after reaching set temperature/or powering off. | Cool down cycle | Normal operation, will continue to run for several minutes before shutting down. |
| Unit kicks on randomly. | Ambient room temperature scan. | Normal operation, unit will randomly run to test air temperature. |
| Power cord gets warm. | Normal operation | Check your heater cord and plug connections... |
| Switches do not work. | Defective control panel circuit board | Replace control panel circuit board. |
| Lights on control panel do not illuminate. | Defective control panel circuit board | Replace control panel circuit board. |
| How many quartz heating elements are in unit? | 10 QI | 6 heating elements. |
| Remote Control is not working. | No batteries or poor signal | Change the remote batteries. Operate remote transmitter at a slow measured pace... |
Troubleshooting and error codes
| Problem | Root Cause | Corrective Action |
|---|---|---|
| Heater does not blow warm air. | Dirty filters | Clean or replace filters. Periodic cleaning/vacuuming of the filter is recommended. |
| Heater does not blow warm air. | Not reaching set temperature. | Perform a master reset; turn off and unplug unit... |
| Temperature display not matching room temperature. | Calibration. | Clean filter |
| Why is my unit taking a long time to reach desired room temperature? | Dirty filter | Unit is designed to be used an supplemental heating... |
| Why is my unit taking a long time to reach desired room temperature? | Improper use of unit | Unit should be located on an inside wall with proper insulation. Unit heats UP TO 1000 square feet. |
| Why is my unit taking a long time to reach desired room temperature? | Location | 3-6 inches away from the wall for proper air circulation |
| Why is my unit taking a long time to reach desired room temperature? | Location | Plug unit directly into the wall outlet. |
| Why is my unit taking a long time to reach desired room temperature? | Use of surge protector/ extension cord. | Turn the POWER to "OFF" and unplug the unit... |
| Temperature will not change | Defective control panel circuit board | Replace control panel circuit board. |
| Unit continues to run after reaching set temperature/or powering off. | Cool down cycle | Normal operation, will continue to run for several minutes before shutting down. |
| Unit kicks on randomly. | Ambient room temperature scan. | Normal operation, unit will randomly run to test air temperature. |
| Power cord gets warm. | Normal operation | Check your heater cord and plug connections... |
| Switches do not work. | Defective control panel circuit board | Replace control panel circuit board. |
| Lights on control panel do not illuminate. | Defective control panel circuit board | Replace control panel circuit board. |
| How many quartz heating elements are in unit? | 10 QI | 6 heating elements. |
| Remote Control is not working. | No batteries or poor signal | Change the remote batteries. Operate remote transmitter at a slow measured pace... |